Post your Review…

Your overall rating:

Click or tap a star to rate

Click or tap a star to rate

Your review title & text:

 Emojis are allowed
Characters: 15

Sort by…

Date
Rating
Kenneth Brooks
Kenneth Brooks
    We Love Reviews
    Excellent customer service
    I recently bought an Audi A3 from Oakwood. Jason from sales looked after me. Excellent customer service from start to finish, straightforward to deal with and overall very pleased with the service and the car! I would not hesitate to recommend Oakwood to anyone.
    Paul Kasher
    Paul Kasher

      Helpfulness

      Knowledge

      Follow-up

      Service Quality

      Value for Money

      We Love Reviews
      Audi A4
      Easy going and hassle-free, yet professional buying experience. Would recommend.
      Denis Rodenko
      Denis Rodenko

        Helpfulness

        Knowledge

        Follow-up

        Service Quality

        Value for Money

        We Love Reviews
        Audi A7 purchase
        Unlike some other car dealers, you get a good comfortable experience as soon as you come to Oakwood. We were never put under pressure to purchase and when we eventually decided to purchase our new motor the deal was straightforward and effortless. Totally recommend this place.
        Jordan Hopkinson
        Jordan Hopkinson

          Helpfulness

          Knowledge

          Follow-up

          Service Quality

          Value for Money

          We Love Reviews
          Well run business with friendly staff
          No problems with these guys, everything was straight forward, only had the car for a day, but i expect no issues as all preparation was spot on. Purchased a 2010 plate and it looked brand new. Friendly, relaxed and helpful, can't ask for more really.
          Tahmina Tariq

            Helpfulness

            Knowledge

            Follow-up

            Service Quality

            Value for Money

            We Love Reviews
            Bought an Audi A4
            Excellent and reasonable prices on high quality cars. Loved the car I bought and I would recommend others to Oakwood.
            Mohammad Alom
            Mohammad Alom

              Helpfulness

              Knowledge

              Follow-up

              Service Quality

              Value for Money

              We Love Reviews
              Good customer service

              It was my first time buying a car from Oakwood Motor company and I would definitely recommend them to everyone. Great service from start to finish. Love my new car - thanks for all your help Andy and everyone else.

              Paul Coby
              Paul Coby

                Helpfulness

                Knowledge

                Follow-up

                Service Quality

                Value for Money

                We Love Reviews
                Excellent service
                I visited Oakwood motor company and was greeted by Jason, very courteous and knowledgeable. From viewing the vehicle to picking up outstanding service. Highly recommend the company to purchase a vehicle from.
                Wayne Ellis
                Wayne Ellis

                  Helpfulness

                  Knowledge

                  Service Quality

                  Value for Money

                  We Love Reviews
                  Very good so far
                  Purchasing experience was very good and very pleased with my new car. Can’t express a long term view of the vehicle yet as I’ve just brought it home so far.
                  Roger Griffiths
                  Roger Griffiths

                    Helpfulness

                    Knowledge

                    Follow-up

                    Service Quality

                    Value for Money

                    We Love Reviews
                    Car Purchase Experience
                    4 yr old , 15k miles car initial enquiry with below asking price negotiated on phone prior to viewing and test drive.
                    Car as described upon viewing and sale agreed few days later. No issues with storing the car for a few weeks to allow me time to collect from Scotland.
                    All documents and servicing history present and correct on hand over. A pleasure to deal with and would happily recommend using them again
                    Jade Watkinson
                    Jade Watkinson
                      We Love Reviews
                      Not great
                      Well after leaving a positive review last week of the company I would now have nothing positive to say apart from Andy and Jason today. My father bought a car last week, I then looked at a car in the forecourt and was told we can do a double deal, however due to credit I thought I would never get the car. 3 days later I was passed and it was mine, no communication in between. Went to collect the car today with no deal what so ever, £4 fuel in the tank knowing where I lived and nothing knocked off paid full price. No refreshments offered until asked. Over £12,000 spent in 1 week and not enough care of fuel to get home ever after no discount, not a lot to ask!
                      26/08/2018
                      Response by
                      Oakwood Motor Company
                      OMC Hello Jade, we are extremely disappointed to hear that you are not satisfied with the lack of fuel in your car. We take customer satisfaction extremely seriously and will look in to your complaint.

                      I have to say we have worked very hard to get your finance placed and get the car ready for collection as promised and the car looked fantastic when it was collected. We had put 5 litres of fuel in before you collected the car as the fuel level was low but unfortunately that wasn't enough to get you home.

                      We hope you enjoy your new car.

                      Team Oakwood.
                      Lee Banks
                      Lee Banks

                        Helpfulness

                        Knowledge

                        Follow-up

                        Service Quality

                        Value for Money

                        We Love Reviews
                        Easy..... like a Sunday morning
                        We found Oakwood on Autotrader when we were looking for a 'newish' Audi A4. They had plenty of stock all at various prices / colours and after visiting a couple of garages a bit more local to us earlier in the day and without any success we decided to drive upto Bury for a last look of the day. The car we had looked at online was in the showroom, exactly as described and looked as new. After speaking with Danny about the car and what trade in deal we could do we decided to purchase the car. This was gone 4pm on Saturday so we paid the deposit to secure the car and although we were eager to have the car as soon as possible, realisticaly it would only be ready the following week. We were kept upto date with progress on Monday and Tuesday and it was ready to collect on Wednesday afternoon. It was a smooth transaction and will recommend to anyone who is looking at purchasing a used car at a competative price.
                        Samuel Karanja
                        Samuel Karanja

                          Helpfulness

                          Knowledge

                          Follow-up

                          Service Quality

                          Value for Money

                          We Love Reviews
                          Great customer service
                          I dealt with one gentleman Danny who made me feel like a very valued customer. The car is superb and the price was very reasonable.. thanks again Danny
                          Kerry Williams
                          Kerry Williams

                            Helpfulness

                            Knowledge

                            Follow-up

                            Service Quality

                            Value for Money

                            We Love Reviews
                            Smooth handover & pleasant sale
                            My journey on finding a new car was a joy at Oakwood. Staff was very friendly and helpful. It was a smooth handover from start to finish. Thank you very much.
                            Graham Watkinson
                            Graham Watkinson
                              We Love Reviews
                              purchase of audi a3
                              excellent service from start to finish. car was as described. would not hesitate to recommend this garage. Jason was so help full setting up the sale. an liam with showing how all the instruments worked . I was very pleased with oakwood.
                              Lesley Leicester

                                Helpfulness

                                Knowledge

                                Follow-up

                                Service Quality

                                Value for Money

                                We Love Reviews
                                Would recommend this dealer
                                The Salesman was very polite & helpful. When I returned to collect the car he answered various queries & addressed the issues I raised. Overall, very satisfied with this dealer & would recommend.
                                Vivien Bickham
                                Vivien Bickham

                                  Helpfulness

                                  Knowledge

                                  Follow-up

                                  Service Quality

                                  Value for Money

                                  We Love Reviews
                                  Good
                                  The salesman Danny was very courteous and attentive explaining options and enabled a good deal to be agreed
                                  A couple of minor issues were rectified after sales by negotiation and overall when we look for our replacement Oakwood is a company we would look at again Thanks for everything
                                  Reggie Reindorf
                                  Reggie Reindorf

                                    Helpfulness

                                    Knowledge

                                    Follow-up

                                    Service Quality

                                    Value for Money

                                    We Love Reviews
                                    Car purchase
                                    This is my third purchase from the Oakwood Motors Company, Bury. It's a fair trip from down south but worth every mile of it. Reason - simply excellent service and good quality cars. You can buy with confidence without test drive.
                                    Steven Skolosdra
                                    Steven Skolosdra

                                      Helpfulness

                                      Knowledge

                                      Follow-up

                                      Service Quality

                                      Value for Money

                                      We Love Reviews
                                      Audi A3
                                      I’ve just purchased an Audi A3 from Oakwood and can’t praise them enough. Andy made the process so easy and relaxed, no pressure or hard sell. I will definitely use them again !! 10/10
                                      Henry Hall
                                      Henry Hall

                                        Helpfulness

                                        Knowledge

                                        Follow-up

                                        Service Quality

                                        Value for Money

                                        We Love Reviews
                                        Audi A6 avanty
                                        1st class staff 1st class cars and 1st class service, and the right way and place to buy your next car I will be back thankyou,,5stars
                                        Joe Wallis

                                          Helpfulness

                                          Knowledge

                                          Follow-up

                                          Service Quality

                                          Value for Money

                                          We Love Reviews
                                          Great service
                                          The staff have been incredibly helpful in getting my new car. Nothing was too much to ask, any worries were greeted with quick responses and reassurances. Great price too, travelling over 100 miles as it was the best price found. Car was immaculate and in great condition.
                                          Philipa Mcewan
                                          Philipa Mcewan

                                            Helpfulness

                                            Knowledge

                                            Follow-up

                                            Service Quality

                                            Value for Money

                                            We Love Reviews
                                            Easy and pleasant experience
                                            Salesman Danny was very helpful and knowledgeable. He helped with every aspect of the purchase, registration, change of private plates and tax my new vehicle. All round it was easy and stress free. Thank you for everything and for the welcome coffee!
                                            Jane Baulcombe
                                            Jane Baulcombe
                                              We Love Reviews
                                              Excellent service
                                              The sales team were extremely helpful and informative, providing me with all relevant information. The car was in an excellent condition, a good price for its year and mileage and on collection had been valeted to a high standard. I would highly recommend Oakwood to any potential customer.
                                              Jake Sunderland
                                              Jake Sunderland

                                                Helpfulness

                                                Knowledge

                                                Follow-up

                                                Service Quality

                                                Value for Money

                                                We Love Reviews
                                                Quick, easy and hassle free
                                                I bought my new Audi A3 through Jason. He didn’t put any pressure on me to upgrade in any way, he simply helped me choose the right package for me. Very friendly customer service that puts you at ease from the moment you walk in. Would recommend to anyone looking for a quality but affordable car. You could not tell mine wasn’t brand new! Thanks Jason; I will definitely recommend you to friends and family and be back myself next time I upgrade!
                                                Steven Duffy
                                                  Google
                                                  Absolutely love the cars.perfect customer service.made to feel at home all throughout the process.would highly recomend
                                                  david frearson
                                                    Google
                                                    We recently bought our car from Oakwood. All the staff were friendly and helpful. The car is great and trade in process was smooth. I would have no problem recommending them to other buyers.
                                                    Sue G
                                                      Google
                                                      We collected our new car yesterday after calling in without any prior contact on Monday to enquire about a vehicle we had seen advertised online. We were warmly greeted by Olivia who then took care of us throughout the whole buying process. The vehicle wasn't actually on site so she offered to bring it for us to look at( only took 5 mins). We were able to go straight out on a test drive and then discuss what we felt about the car. Her approach was warm, friendly and genuine. She gave us time to think about all the options and we didn't feel forced or rushed. The handover was also smooth, and although we are still getting fully comfortable with the car we are very happy with the service we received by Oakwood but mainly by how Olivia looked after us.
                                                      Amanda Pemberton
                                                        Google
                                                        I'd definitely recommend Oakwood Motor Company Bury to friends and family because they were friendly and accommodating and I'm very satisfied with my car
                                                        Rachel Robertson
                                                          Google
                                                          great service and thanks to Andy Glover
                                                          Michael's Laird
                                                            Google
                                                            I had an excellent experience with Oakwood Motor Company from start to finish. The whole team were very helpful throughout the entire process and made everything straightforward and stress-free. A special thank you to Louise, who did a fantastic job sorting everything out. I was travelling over from Northern Ireland to collect my car, and she even stayed on past closing time to make sure I could collect it. That level of customer service really went above and beyond, and it was greatly appreciated. I couldn't be happier with both the car and the service I received. I would highly recommend Oakwood Motor Company to anyone looking for a hassle-free experience, and I will definitely be back in the future. Thank you again, Louise and the team! ⭐⭐⭐⭐⭐
                                                            paul carey
                                                              Google
                                                              My experience at Oakwood Motor Company Bury was memorable because good staff, easier to talk with and handover very good
                                                              Christina Lilly
                                                                Google
                                                                I have recently bought my Range Rover Evoque from Oakwood motor company and Kiera couldn't have been more helpful !! She was brilliant .. really professional, friendly and I actually don't know how she could have been any better at her job. Anything I asked she either knew or found out for me, would definitely recommend & also wanted the company to know what a credit she is to them !!
                                                                Carla Reid
                                                                  Google
                                                                  I'd suggest Oakwood Motor Company Bury to a friend because their service was impeccable!!
                                                                  Anya Durnin
                                                                    Google
                                                                    Fabulous service! Everyone was friendly, Yas was great and helped the purchase of my new car run smoothly. 100% recommend
                                                                    inty malik
                                                                      Google
                                                                      Great service Andy Glover and he Is a Man U fan legend of a lad
                                                                      Louis Warner
                                                                        Google
                                                                        Amy at Oakwood Motor Company was outstanding. Her customer service was genuinely first‑class — friendly, patient, and completely focused on making sure I had everything I needed. She guided me through every step with my Land Rover, offering clear support and expert knowledge that made the whole experience smooth and stress‑free.It's rare to find someone who combines professionalism with such genuine care, but Amy does exactly that. I couldn't be happier with the service I received.
                                                                        Naomi Johnson
                                                                          Google
                                                                          After searching around 100 online quotes and thought I wouldn't be accepted for car finance anywhere as a learner. Amy saved the day :) Now my 1st car has arrived and I couldn't be happier, highly recommend. Thank you Amy :) smooth process, stress free, great communication on updates and next steps, just perfect from start to finish from all the team, thank you :)
                                                                          05/08/2026
                                                                          Response by
                                                                          Oakwood Motor Company
                                                                          OMC Thank you so much for taking the time to leave such a fantastic review! We're thrilled Amy was able to help you secure finance and get you behind the wheel of your first car. We know how daunting the process can feel, so it's wonderful to hear that everything was smooth, stress-free, and well communicated from start to finish. I'll be sure to pass your lovely comments on to Amy and the rest of the team. We hope you enjoy every minute in your new car, and thank you for choosing Oakwood Motor Company! 🚗😊
                                                                          Sherwin Williams
                                                                            Google
                                                                            I had a very good experience at Oakwood motors the staff was very helpful and patient and understanding and Louise who dealt with me was excellent thank you for a very good experiences
                                                                            Karl Howard
                                                                              Google
                                                                              Mark was very pleasant to deal with he was very low pressure I didn't feel under obligation to buy and I found the whole sales process very relaxing I felt that mark understood that there were certain logistics…. Also test drive was the most ideal situation mark just said I'll see you in 20 mins and I was very content with that he didn't come with me and the decision to buy the car was entirely my own overall good experience
                                                                              Rich Baker
                                                                                Google
                                                                                Great motor company great car aswell car was delivered promptly so happy with the process from start to finish and I highly recommend
                                                                                Liv Grace
                                                                                  Google
                                                                                  Me and my partner couldn't recommend Riley enough. From start to finish, he was friendly, helpful and made the whole process of buying my car feel easy and stress-free. He was patient, answered all my questions, and kept me informed throughout. It's clear that he genuinely cares about his customers and providing a great service. Thank you, Riley, for making the experience such a positive one — I really appreciate all your help.
                                                                                  Joshua Wata
                                                                                    Google
                                                                                    I recently purchased a car from Oakwood Motor Company, and I couldn't be happier with the service I received from Olivia. From the moment I arrived, Olivia was friendly, professional, and incredibly helpful throughout the entire process. She answered all of my questions honestly, and made sure I felt comfortable with my decision. She explained everything clearly, making the car-buying experience straightforward and stress-free. Olivia's knowledge, patience, and excellent customer service really stood out. She went above and beyond to ensure everything was sorted smoothly, and I drove away feeling confident that I had made the right choice. I would highly recommend Olivia and the team at Oakwood Motor Company to anyone looking to buy a vehicle. Thank you for making the experience so positive and enjoyable.
                                                                                    iVoltz Clips
                                                                                      Google
                                                                                      Hi there, I'm Sidd, and I've traveled down from Stoke and bought a car from this dealership in Bury and I can say it's one of the best services I've had all round. I was served by a wonderful salesman called Riley who ensured that all of our needs were met with the car, test drive, and prep of the vehicle before purchase. On top of that, he even asked if there's anything further he could do to sweeten the deal for us - genuinely a great service after having done so much for us already! Riley is a great individual and I'm sure Oakwood is proud to have him on their behalf - represents the brand in a great manner, and reflects integrity alongside passion, which is something hard to come by these days! All in all, super happy with my purchase of my new Mercedes. If I had to recommend Oakwood again, I would.
                                                                                      Sameer Sapa
                                                                                        Google
                                                                                        Thank you yasar excellent service
                                                                                        Nikisha Ewen
                                                                                          Google
                                                                                          Very helpful, yasar was very welcoming and made buying a car feel easy. Very good customer service and would recommend to anyone. Service was fast and efficient.
                                                                                          Ahmed Mousa
                                                                                            Google
                                                                                            Just bought an A class from Oakwood Motor Company and was looked after by Olivia hall, she was amazing throughout the process very welcoming very polite I'd highly recommend this motor company thank you Olivia !! Ahmed
                                                                                            Jason Madden
                                                                                              Google
                                                                                              I've had a great experience with Oakwood, I've been to a few car dealerships before but Oakwood was above them all, especially Olivia who offered to send me a video of the car which helped and then answered all my questions on the test drive and advice on route because I wasn't local to the area thank you 😀
                                                                                              Ian
                                                                                                Google
                                                                                                Great service from start to finish. Great team .Vehicle as described. Purchased our vehicle and drove away with a big smile. Thanks guys .
                                                                                                Adam McEwen
                                                                                                  Google
                                                                                                  I bought a car from Oakwood just over a week ago and I cannot praise them enough. Due to my credit circumstances I found it tricky to replace my old car, but these guys made it so easy. A special thanks to Ryan who made my whole process a complete breeze and even though I live over 200 miles away from them, everything was done via phone calls and emails and it was so smooth. Arrived on the day to collect my new Mazda and it was presented perfectly, all documents were ready from the moment I arrived and it was sorted so quickly. If I ever need to replace my car again, I would strongly consider going though these guys again.
                                                                                                  Milan Mino Orecny
                                                                                                    Google
                                                                                                    Olivia, who took care of us from the very first moment until the handover of the car keys, is a very sweet and pleasant sales manager. Thank you!
                                                                                                    James Brennan
                                                                                                      Google
                                                                                                      Although I Didn't buy a car today, over the the phone Olivia was delightful, from discussing different options to throwing extras to “sweeten the deal “ extremely helpful I hope to experience this level of service again in the future.
                                                                                                      About Us…
                                                                                                      Oakwood Motor Company

                                                                                                      Oakwood Motor Company


                                                                                                       Tottington Road
                                                                                                      Bury Greater Manchester, BL8 1SW
                                                                                                      •   01617621000



                                                                                                      Visit Us…

                                                                                                      All positive and negative reviews collected via We ♥ Reviews get published, unless they breach the General Terms of Use. For the Overall rating & Ratings Distribution calculation, we only count reviews collected on our website. Reviews from 3rd-party review sites displayed on this page are only a portion of all the reviews available. Please check each 3rd-party review site for a complete picture of this brand’s or company’s reputation.

                                                                                                      Overall Rating…
                                                                                                      5.0

                                                                                                      OVERALL RATING   5.0

                                                                                                      The overall rating takes into account only reviews collected on We Love Reviews
                                                                                                      2006 REVIEWS IN TOTAL AND 23 TRUSTED REVIEWS COLLECTED ON OUR REVIEW PLATFORM

                                                                                                       22 VERIFIED CUSTOMERS
                                                                                                      Follow Us on…
                                                                                                      Ratings Distribution…
                                                                                                      Ratings on the Web…
                                                                                                      • Car Gurus UK Car Gurus UK
                                                                                                        Overall Rating: 4.5
                                                                                                      • Google Google
                                                                                                        Overall Rating: 4.4
                                                                                                      • Trustpilot Trustpilot
                                                                                                        Overall Rating: 4.4
                                                                                                      • Car Dealer Reviews Car Dealer Reviews
                                                                                                        Overall Rating: 4.3
                                                                                                      Powered by Click Reputation, a Click Dealer Limited Product.
                                                                                                      Want More Reviews for your Business? Click here