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Zac Francis
Zac Francis

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    Volkswagen ID4
    Purchased a VW ID4 (my first electric car) from Stebbings earlier this month.
    Martin was very helpful & attentative. The whole process was nice and easy and the car was ready to drive away on the day I came to view it. All in all, very happy and a good experience!
    Gregory Clarke
    Gregory Clarke

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      Friendly and Efficient
      Thanks to Callum and Martin for sorting out my recent purchase. Living in South Wales, most of my interaction was over the phone. On the day I travelled to Norfolk, to complete the purchase, everything was ready for me and in order. Car as described. Presented perfectly. And most importantly, delighted with my car.
      Kirsty Dozier
      Kirsty Dozier
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        Dylan was first class !
        All the staff we interacted with were great but once we decided to go ahead with the purchase Dylan was fantastic, he went through everything thoroughly and made sure the process was smooth. We would highly recommend Stebbings !
        Adam Barrow
        Adam Barrow
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          Martin
          I enquired online about selling my car i received a call from martin the next day. He was very professional from the outset and managed to find a car within my budget that i was looking for. Came to collect the car and the process was very swift would definitely use stebbings again
          Grant Tomkins
          Grant Tomkins

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            Excellent Best Used Car Company I ve Used
            I have had many Vehicles over the years with this company all have been brilliant and all have had a warrantee. 6 months in with this one the cambelt went... Stebbings Breakdown assist got me home! Stebbings Service Team sorted it! Brilliant Thankyou Philip and the team!
            Yes you can buy cheaper!..... But you will not buy better! Complete peace of mind!
            Richard Wear
            Richard Wear

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              Knowledgeable and helpful sales staff
              Martin at Stebbings went above and beyond to help me, securing the car I wanted and completing the purchase and pick-up in super quick time. Showed genuine care for my requirements by recommending alternative payment product to serve my best interests - and was able to organise pick up of vehicle in quicker time than I expected.
              Kiaren Skeels
              Kiaren Skeels

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                Excellent
                I dealt with Chloe Huggett and I couldn’t fault it she was really nice and helpful explained everything always stayed in contact to make sure everything was good will use again easiest car I brought
                Kev Rodwell
                Kev Rodwell
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                  Excellent customer service
                  We Purchased 2 cars in a week .very professional attitude and exemplary service from all and the cars r excellent
                  rebecca smith
                  rebecca smith

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                    efficent and Friendly
                    We have had a wonderful experience with the Salesman Jake, We would recommend to other people the wonderful service.
                    rebecca smith
                    rebecca smith

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                      The Process couldnt have been easier, Jake has been Absolutely brilliant. I would highly reccomend to others.
                      The Process couldnt have been easier, Jake has been Absolutely brilliant. I would highly reccomend to others.
                      Andy's Plastering

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                        Olivia Abbott
                        Stebbings were recommended to me by a friend. I have found them very helpful and not 'pushy salesmen' at all. A lot of helpful information was offered and clearly outlined. Tom was vary friendly and polite. :)
                        Andy's Plastering's picture ...
                        Robbie Moulding
                        Robbie Moulding
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                          excellent professional service, fast and stress free
                          professional service, competent salesman, knew what they were talking about, nothing pushy, helped with an issues i had. highly recommend Thomas Hemming at Stebbings if you're buying anew car.
                          Andy's Plastering

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                            CUSTOMER SERVICE WAS EXCELENT
                            HIGHLY RECOMMENDED SERVICE TOOK THROUGH STEP BY STEP START TO FINISH EVERYTHING WAS EXPLAINED VERY CLEARLY TO ME MANY THANKS TO THOMAS
                            Dean Jarman
                            Dean Jarman

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                              Mr Dean Jarman
                              I would definitely recommend Stebbings for viewing and purchasing a car. I was left alone to view and test drive an Audi A5 with no hassle from any pushy salesmen. Car was faultless and ready for collection on time as arranged. Just a couple of things that stopped me from giving 5 stars. The car was NOT a one owner as advertised on their website so check the V5 before purchasing and I did wonder why there was a horse in their car park? That would be for the cowboy fitter who crudely forced 2 big screws through the rear number plate straight into the rear tailgate, distorting the metal underneath the number plate!! He/she didn't bother using the original screw hole plugs or even pre drill the holes so when I fitted my private plates, I had to sort out the mess of flattening the chewed up surface of the holes and then cover them to make them waterproof! Not very professional.
                              Clive Bowman
                              Clive Bowman

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                                Amazing
                                Thanks to Amy and the team at stebbings for such an easy and successful service and me walking away with my a dream car. Cant thank Amy enough for keeping me in the picture and sorting out any issues along the way would definetly buy another from here again and reccomend anyone to here too. so cheers Amy and everyone at Stebbings also Tom in the back for the picking up of the car too.
                                Matt Macdermott
                                Matt Macdermott

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                                  One of the most honourable family run car dealers
                                  If you looking for after-sale support look no further - I was extremely impressed with the sales process no pushey attitude from start to Finish, a lengthy test drive unaccompanied was hugely helpful to get the right feel for a car - from agreeing a price to collection everything went as planned.
                                  Unfortunately just over six months down the line started having some knocking noise coming from the engine and after speaking to my local BMW specialist was told that the rods were knocking and had damaged the crankshaft and would require a new engine costing upwards of £9000. With full BMW history I was shocked to say the least - having taken out one years warranty provided by auto protect when purchasing the car from Stebbings I thought this would be covered but when their evaluator came out he put it down as wear and tear which at 69,000 miles on a fully serviced BMW is unacceptable. I tried my insurers for help and they said mechanical is not covered and contacted BMW who couldn’t help - this became an extremely stressful situation with no car for business for over 6 weeks- thankfully as a last hope I sent over one email to Stebbings and Rich in servicing really was amazing. He said they are a Family run business and wouldn’t want to see any of their customers in this terrible situation he arranged the next day for my vehicle to have a fully reconditioned engine at their local engine restoring experts at a very fair contribution from me of £2.5k saving me around £6k with a courtesy car during the whole repair - I couldn’t have asked for more any questions I had were answered clearly and quickly, I was always kept up to speed on the repair and when the car was ready I was delighted. The car runs like new now and back to better than when I purchased it 6 months earlier. I would hazard a guess that there’s only a few car dealers in the country that would bend over backwards to help customers in this way. I would recommend Stebbings to everyone who’s looking for a trustworthy and honourable family run car dealers - there can’t be many left like this anymore. Will definitely be returning the next time I want to change my car.
                                  I couldn’t say Thank you enough to Rich and all the team at Stebbings.
                                  Poplar Barn

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                                    Dog Friendly
                                    amazing experiance from start to finish. dog friendly was realy good.nothing was to much trouble Tom was curtious at all times and answered all my questions in a way i could understand. thank you . highly reccomended.
                                    Poplar Barn

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                                      lovely condition cars, great selection and great prices
                                      Great experience, no hassle, no high pressure selling all round great experience
                                      Steve Plumpton
                                      Steve Plumpton

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                                        Mercedes A45 Purchase
                                        I was deal with by Thomas Hemming and very satisfied with the process from start to finish. Thankyou to all staff at stebbings I will be recommending yourselves for future vehicle purchases.
                                        Elena Kabeliene

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                                          GREAT SERVICE
                                          Great service from Luke and also Nathan on sorting out my car. Also a big thank you to Tom in handovers for great service and finishing the deal. Would always come back to Stebbings for the service they give. Would recommend to everyone to come and have a look at stebbings. A big thank you again
                                          Mark Lindsay

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                                            Super smooth transaction
                                            Fantastic service and competitive price for new vehicle! No nonsense transaction and no heavy sales pitch. Great business offering a great service. Shame its so far away from us! Would happily deal with again for our next car.
                                            Rebekah Elizabeth
                                            Rebekah Elizabeth

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                                              Simple and Easy
                                              Great communication via email/call. Came to view and purchased same day.
                                              Excellent service from
                                              Thomas. Thankyou.
                                              Mr M
                                              Mr M
                                              I'd recommend Stebbings Car Superstore to a friend because the service was efficient and friendly. the cars had prices and information in them and were open as opposed to other places we went where the cars were locked and had QR codes instead of proper lists., we felt this was most important as we do not use QR codes
                                              Miss Malgorzata Jagiello
                                              Miss Malgorzata Jagiello
                                              Stebbings Car Superstore were great because Martin, the man who helped me find the best finance option for me was so kind and very detailed about everything I needed to know,I told him I’d have to travel to them for just over 2 hours and he straight away said that I can take the car away on the same day which was a massive help and I really appreciated that. Would definitely recommend them and go back in the future!
                                              Mr Rolly Hollings
                                              Mr Rolly Hollings
                                              Stebbings Car Superstore were great because this is the second vehicle I have purchased from here in 6 months for our Business and the service, friendliness, Professionalism has been faultless both times, and the cars have been as described. Very happy 2 x Customer
                                              Mr D
                                              Mr D
                                              I would recommend Stebbings Car Superstore to friends and family because no pressure environment and fantastic experience when buying a car
                                              Mr David Bland
                                              Mr David Bland
                                              My experience at Stebbings Car Superstore was memorable because as always the Porsche was my ninth car from Stebbings.
                                              I wouldn’t think I would ever look any were else for a car
                                              Jo Breeze
                                                Trustpilot
                                                A very good company to deal with, I would highly recommend
                                                After a previous bad experience with a company who shall not be named, I located a vehicle at Stebbings and made a call to gather more information. I spoke to a very helpful and understanding saleswoman called Neamh. She immediately set my mind at rest and told me everything I needed to know about the car. We liased all week and she sent me a video of the car so I could see up close what the vehicle was like prior to my 4 hour drive to get there! I also dealt with a salesman called Dan who was also extremely helpful and pulled out all the stops to get the car ready for me. Upon arrival the showroom is pristine, I was greeted and taken through all the necessary paperwork in a professional manner before being shown the vehicle. The car was in a lovely condition and presented well for sale. I am extremely happy with the service I received and would highly recommend this company.
                                                GuruYXC63
                                                Great guys to talk to very helpful absolutely no complaints
                                                Mr Peter White
                                                Mr Peter White
                                                I'd suggest Stebbings Car Superstore to a friend because the staff had a good knowledge of the product and you don't feel harassed when walking around looking at the vehicles available. I bought my car without finance but all options are available.
                                                Mr Aaron Chilvers
                                                Mr Aaron Chilvers
                                                I'd definitely recommend Stebbings Car Superstore because of the choice of vehicles and the staff were helpful, professional and not too pushy.
                                                Mr Robert Alder
                                                Mr Robert Alder
                                                The experience at Stebbings Car Superstore was good because from the start to finish was made to feel special by the staff .and particulay by PAUL THOMAS he was extremly helpful and went above and beyond to make my experience as smoothe as possible to which i am extremly grateful .
                                                Kieran
                                                  Trustpilot
                                                  Neamh - Excellent service
                                                  Neamh was exceptionally helpful when it came to purchasing my new car. The vehicle was in perfect condition and very well valeted upon collection. She made sure I was able to drive away at the end of the day, even though I cut it fine to when they were supposed to close (she was also happy to stay behind after). I will certainly use Stebbings again in the future. Thank you again Neamh!
                                                  Jonathan Kelly
                                                    Trustpilot
                                                    Great car and purchasing experience, thank Dylan. tly for a Volvo Xc…
                                                    Looking round recently for a Volvo Xc 60, I chanced upon one with Stebbings, 3 months old and less than 600 miles on the clock for the right price. I called and spoke to Dylan Bertie who - in our subsequent dealings - I found to be polite, friendly and professional. We haggled a bit, sorted out a deal (I thought my trade in was slightly undervalued, but you always do don't you?) and I collected the car last Friday - and so far so good! This was the first time I'd used a non - franchised car dealership for a long time, but my experience was positive so I'm happy to recommend Dylan and Stebbings, and would urge them to open a branch in the South West - they're in King's Lynn and we live just south of Bristol!
                                                    MISS HOLLY SMITH
                                                      Trustpilot
                                                      Fast and Friendly service
                                                      My dad has recently purchased a new car with Martin @ stebbings. Car was lovely and clean upon picking it up and they went above and beyond to help him get it asap due to him needing it for work. thank you
                                                      Wendy Ann Bradley
                                                        Trustpilot
                                                        Excellent experience
                                                        Had a really good experience on purchasing a Ford Ecosport from Stebbings. Jake looked after us very well and was not at all pushy. The car had a couple of small marks in the paintwork when we saw it and he ensured they were buffed out prior to collection along with ensuring the car was serviced and MOT'd. The car looked great when we collected it this morning. Well Done Jake for making our purchase an easy one!
                                                        JB
                                                          Trustpilot
                                                          Recommended
                                                          I saw a car online and called-in to look. Sales executive Martin was very helpful and forthcoming.  After putting a deposit down I called back a few days later to collect.  Very pleased with the vehicle.  I would use Stebbings again.
                                                          Michael
                                                          Michael
                                                          Very helpful and quick response
                                                          Miss Janine Cannon
                                                          Miss Janine Cannon
                                                          Dylan was great all the way through my purchase. Happy to answer any queries I had along the way and very approachable. A pleasure to deal with and a credit to your company
                                                          An
                                                            Trustpilot
                                                            5 STARS !!
                                                            The 5 STARS !!! are for Dan, the salesman who went more than above and beyond for us. Fantastic customer service from him and he deserves recognition for all his hard work, putting his customers first. The great experience we had when buying from Stebbings was only due to Dan. As the owner was rude to myself, this was totally uncalled for and embarrassing,the issue I had should have been easily resolved if he took the time to listen,not rant! This happened in front of all his staff !! and customers !! With no apology! We hope Stebbings value Dan as much as we did. Thank you Dan !!
                                                            Mr Ian Saunders
                                                            Mr Ian Saunders
                                                            I'd definitely recommend Stebbings Car Superstore because the service I have received has been second to none. Extremely polite and helpful members of staff made the whole car buying experience a pleasure.
                                                            An
                                                              Trustpilot
                                                              The 5 STARS !!
                                                              The 5 STARS !!! are for Dan, the salesman who went more than above and beyond for us. Fantastic customer service from him and he deserves recognition for all his hard work, putting his customers first. The great experience we had when buying from Stebbings was only due to Dan. As the owner was rude to myself, this was totally uncalled for and embarrassing,the issue I had should have been easily resolved if he took the time to listen,not rant! This happened in front of all his staff !! and customers !! With no apology! We hope Stebbings value Dan as much as we did. Thank you Dan !!
                                                              Mr Hollings
                                                              Mr Hollings
                                                              The experience at Stebbings Car Superstore was great because Thomas Boyns, was great, helpful, polite, friendly and nothing was an issue. Fantastic service and the car has been great
                                                              Mrs Lisa Culling
                                                              Mrs Lisa Culling
                                                              Stebbings Car Superstore were fantastic because Daniel was great and very helpful at dealing with my needs
                                                              Thomas Landeryou
                                                                Trustpilot
                                                                Process of buying a new car from stebbings
                                                                Wanted a new car for size and just wanted to change my vehicle, I had a vehicle previously purchased from stebbings still currently on HP, the salesman (Daniel Penny) was very professional and communicated with me in every aspect of the entire of the transaction definitely recommend to any consumer made me feel at ease and completely understood the entire process and I didnt feel rushed and he wanted me to understand the process and kept asking me if I'm happy certainly didn't feel pressed to buy anything will certainly go back in a few years time very happy with the experience 10/10
                                                                Mike Baross
                                                                  Trustpilot
                                                                  From start to finish dealing with Tom…
                                                                  From start to finish dealing with Tom Boyns was a pleasure no pushy sales pitch and answered all my questions, I mainly sorted things on phone and WhatsApp, drove two and half hours to pick up and was ready waiting for me. Best buying car experience I’ve had
                                                                  Mr Ben Taylor
                                                                  Mr Ben Taylor
                                                                  I'd recommend Stebbings Car Superstore to anyone because they were friendly and very efficient in both their service and work.
                                                                  Mrs Lesley Collard
                                                                  Mrs Lesley Collard
                                                                  I'd definitely recommend Stebbings Car Superstore to friends and family because they took there time with me as i had to find a car that i could get into and outr asy i broke both my thigh bones and find it difficult to bend my knees. found everyone every helpful as not i was not sure what car i could get in or out off
                                                                  Mr Christopher Griffin
                                                                  Mr Christopher Griffin
                                                                  I'd recommend Stebbings Car Superstore to anyone because Andrew was brilliant from start to finish, credit to Stebbings.
                                                                  Mr Rowan Thaxton
                                                                  Mr Rowan Thaxton
                                                                  My experience at Stebbings Car Superstore was great. I had a few issues with my car at the start (air con condenser was leaking and a tire valve was leaking), but Stebbings soon took my car back and fixed the issues.
                                                                  About Us…
                                                                  Stebbings Car Centre Ltd

                                                                  Stebbings Car Centre Ltd


                                                                   Hamlin Way,
                                                                  Hardwick Narrows,
                                                                  Kings Lynn, Norfolk, PE30 4NG
                                                                  •   01553661661



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                                                                  Overall Rating…
                                                                  5.0

                                                                  OVERALL RATING   5.0

                                                                  The overall rating takes into account only reviews collected on We Love Reviews
                                                                  3899 REVIEWS IN TOTAL AND 23 TRUSTED REVIEWS COLLECTED ON OUR REVIEW PLATFORM

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                                                                    Overall Rating: 5
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