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Anabelle Y. Ferber
    Facebook
    It was an ' affair to remember ' The service was attentive and friendly and yet not too over bearing. The music in the background made the ambience happy , memorable and yet not too loud I went to the lady who was playing at the time and thanked her . My friend, Rashell ( from Seattle , USA ) booked long before we arrived in London , to experience ' High Tea ' at your hotel ....
    The whole set up lived up to our experience. After , we discussed amongst ourselves what was the highlights. I had the ' dragon pearl ' tea and Rashell had the camomile , served piping hot , it was good to sip it gently. The scent was Heavenly.
    We enjoyed , the fact we're given fresh new pots of tea after awhile. The sandwiches !? The scones took a backseat , they were cold . We imagined , it would somehow , be , at least warm !? The clotted cream was cold and hard as rock and could not spread on our scones The cakes from the trolley , well , my friend Rashell and I , thought , they were mediocre . Slices of apples on puff pastry and , sort of tiny profiteroles dotted on both sides , also hard as rock The staff in their stunning uniforms were impeccable at their service ! They made the whole experience memorable
    ajay aggarwal
      Google
      Fab experience with the best service. We went for afternoon tea and felt the price was cheap for the experience we got.
      Traveller53Wiltshire

        Cleanliness

        Service

        Fabulous dinner!
        We ate in the Palm Court restaurant to celebrate our son receiving his Duke of Edinburgh Gold award from Edward, Duke of Wessex earlier in the day. We were not disappointed in any way right from the minute we stepped inside. The prices were reassuringly outrageous and expected, however you do receive a wonderful dining experience in return. Our food was sublime, the surroundings are wonderful and as we dined we were able to have conversation, whilst at the same time listening to a string quartet. A truly memorable experience all around.
        Andrew Freeman
          Google
          Afternoon Tea. Cakes are great. Cocktails are fantastic in the bar. Dining is fantastic too. Not the best in London but worth a visit.
          Mercy Nambi
            Facebook
            The Ritz hotel London offers the best hospitality services and place for fun and memories
            Tony Fitzgerald
              Google
              Fantastic afternoon tea. Great atmosphere and stunning decor.
              James M
                Magnificent
                I am fortunate enough to visit many of London’s finest hotels and restaurants.
                I breakfasted there with clients.
                Ignoring the richness of the hotel’s history, everything is simply done to perfection.
                The food was difficult to surpass.
                The unique aspect of a hotel of this quality is there is nothing that can’t be done for you.
                Many well known brands rest on their laurels, the Ritz has avoided this all too common pitfall.
                AFrequentTraveller

                  Value

                  Cleanliness

                  Service

                  Private dinner
                  We were lucky enough to be invited to a private dinner held in he Music Room. The dinner was introduced by their Executive Chef, John Williams.

                  Everything about the evening was superb. The room is just beautiful, the staff were attentive and polite and the food was just glorious. I just wish I could afford to eat there every week!

                  The starter was Fillet of Brill with grapes which just melted in the mouth. The Steak Tournedos were flavoured with black truffle. And to finish a pastry of Autumn Fruits. Each course was paired with a superb wine.

                  Just an amazing evening.
                  Co1307
                    Lovely but slow
                    We went for lunch as a family. The setting is amazing and the food was delicious. We were booked in at half 1 and had somewhere to be at half 4 but felt 3 hours for a 3 course lunch was plenty of time. It was not and we had to hurry them along. There was a 45 minute wait between ordering and our starters and nearly an hour between our starters and main. I understand its nice to take it slow and have a relaxed lunch but this was just far too slow. Also drinks are extortionate. The wine selection is brilliant but I had a Hendricks and tonic which was £20. The tonic is available in most places, as is Hendricks so I'm not sure how they can justify charging basically double to everywhere else. I did like the experience but I felt a little let down.
                    Sandra Warren
                      Facebook
                      Such a wonderful experience from beginning to end. The ladies at reception were warm and welcoming, remembering us from 6 months ago. We were there for my daughters birthday which I mentioned when booking. The staff picked up on it immediately wishing her a happy Birthday. We had lunch at the Rivoli bar where the lovely Margarita attended to our every need. We also ate in the restaurant on the Saturday evening. Our waiter Filippo was marvellous, mentioning my food allergy an...d ensuring what he bought to the table wouldn't have that ingredient in it. He added pure theatre to our dining experience especially when making the crepes at our table and carving the beef wellington.Unbeknown to us at the end of the meal a birthday cake was bought out with waiters singing 'happy birthday', a lovely touch. Our room was spotless, the pillows on the large bed were to die for. Such a wonderful weekend
                      John Casey
                        Facebook
                        Service and attention to detail were spot on. Was very impressed by the waiting staff's knowledge of my partners allergies, and what she could or could not have. Was last at the Ritz around 25 yrs ago - very glad to see you've installed a disabled loo since then! ;-) All in all, a very enjoyable afternoon, many thanks to all involved
                        Elizabeth Malley
                          Facebook
                          From Arrival to Departure we were treat like millionaires.. Staff were very attentive, polite and couldn't do enough for our group of 6. When booking my sister mentioned it was a birthday surprise for me, pianist started playing Happy Birthday and a cake was brought to our table .. I was over the moon ... Highly recommended, excellent food, beverages and of course Champagne!! Thank you for an afternoon tea we will not forget
                          Synthia Mushonga
                            Facebook
                            Every time we come to The Ritz we enjoy. It's a place for the elite who love lluxury. We will be back soon
                            21minaxi
                              Birthday Cocktails
                              Simply magical! Perfect setting to raise a glass or two in celebration for my sisters BIG birthday! Fabulous service, amazing cocktails and beautiful decor! And if you like whiskey then the Orient Express will blow all the other drinks out of the water!!!

                              Think we may just have to go back for just that...

                              A definitive MUST on anyone’s bucket list!
                              Cleo Jones
                                Facebook
                                Outstanding! Would do all again in a blink! Thank you, my partner and I had the best of times celebrating his birthday with your amazing tea and champagne ❤️
                                Maria Mayhew
                                  Facebook
                                  2nd Afternoon Tea experience and again great service, amazing selection of food and tea selection
                                  Claire S

                                    Service

                                    Another amazing stay
                                    My husband & I stayed at The Ritz to celebrate our wedding anniversary last weekend. The service at the hotel was just great, from check-in to check-out we were treated to a wonderful service. Special mention to Orla on front desk, she made us feel very welcome. Also the trio of waiters during dinner service were very professional but still warm & welcoming. The food at dinner & breakfast was top notch, absolutely no complaints at. The Ritz is not your everyday hotel, everyone should experience this at least once!
                                    livelaughexperience
                                      Afternoon tea
                                      We were treated like royalty! Such an amazing place, it is so beautiful and the staff are very attentive and excellent in their work.
                                      The whole experience was fabulous and I would highly recommend taking afternoon tea here.
                                      Gentlemen, please remember to dress appropriately, a jacket and tie, with trousers (no jeans) is the dress attire expected. You will feel out of place if you do not dress as above and may even be asked to visit their cloakroom to hire the appropriate wear. After all, taking tea at The Ritz is an occasion!
                                      And the same applies to us ladies, it is an opportunity to dress up and enjoy ourselves!
                                      I suggest you have only a little breakfast, as the sandwiches, cakes and tea are very filling!
                                      So look forward to a wonderful experience at The Ritz and you will feel a million dollars!

                                      Ken Price
                                        Facebook
                                        As soon as we arrived outside the Ritz in a taxi the fantastic experience started, greeted with warmth and bags were dealt with, booking in process was a pleasure although the room was not ready as we arrived early we were escorted to the bar area for drinks whilst the room was prepared. The junior suite was beyond our dreams luxurious doesn't capture my sentiments. Breakfast in the room the following morning was exceptional , all the staff were courteous , professional and nothing was too much trouble. I have to say we have stayed in some fantastic hotels around the world , Shard etc but the Ritz has standards of comfort and ambience its reputation lives up to , and beyond all it's customer service exceeded my expectations
                                        Kate Moreton
                                          Facebook
                                          We had a fabulous lunch as a treat from our son and daughter-in-law. The service was excellent and we were made to feel very special in magnificent surroundings. The food tasted marvellous, the staff are amazing! Only down side - the wine is expensive. Overall, loved it!!
                                          Jaime Ortiz
                                            Google
                                            Lived in London all my life, but first time went for afternoon tea at the Ritz as a treat for my girlfriend's Mum who is visiting from Australia. We had a great experience, the staff were attentive and made us feel welcome and comfortable. Everything was spot on.
                                            Lorraine Youdle
                                              Facebook
                                              Had a fantastic afternoon tea at The Ritz with champagne - wonderful experience
                                              Julia Sheldrake-Pyke
                                                Facebook
                                                8 of us dined for Afternoon Tea in the palm court on Saturday 14th October for my birthday celebration was truly a wonderful experience, staff all well mannered and we were very well looked after during our time from the moment arriving to leaving, will definitely be back
                                                Sherryl Reg Adamson
                                                  Facebook
                                                  First visit for us. What an absolutely fabulous experience
                                                  A beautiful place to go for a special occasion
                                                  The staff were exceptional especially in the rivoli bar where nothing was to much trouble we cannot praise them enough
                                                  Truly wonderful
                                                  Leighites
                                                    Fantastic experience
                                                    Came here for friend's 65th birthday and what a treat it was.Nothing too much trouble and spoilt in every way. Highly recommend and worth every penny. Steeped in history and old England for sure! Handy location for west end, theatres and shopping.
                                                    Andy W

                                                      Value

                                                      Service

                                                      very nice
                                                      Decided to have afternoon tea here for our 6th wedding anniversary celebration - we always dine out and have always visited The Savoy prior to today but decided on a change.
                                                      Plus points - there was no availability online but when I rang directly a table was found (3 months in advance) which was followed up with very nice emails from the staff.
                                                      Food excellent, a range of 6 fabulous finger sandwiches, warm scones, and to-die-for strawberry cheesecake at the end. A range of four pastries all very nice. The Ritz royal tea was the best I have ever tasted. Our engraved cake was wonderful and came with candles, was boxed up to take home, and was extremely delicious. We were sat at the table next to each other which was nice as opposed to opposite. Staff were very smart and attentive.

                                                      Minus points - there are too many tables for me. It was too packed and noisy and we had trouble hearing the waiters at times. Also, with a huge 5 sittings a day there was a definite rush after 80-90 minutes or so to clear the tables, hand out the bills (interesting) and prepare for the next round, I know you cant sit there indefinitely and they have a job to do, but I wasn't as relaxed as at The Savoy. They could do with losing about 10 tables and having a little more space to breathe.
                                                      It was a nice day out and we have done The Ritz and it was a lovely experience.
                                                      Jelswiss
                                                        Could not
                                                        Be better!! Absolutely wonderful my favorite hotel practically anywhere. Management and staff in all areas are top class,nothing is too much. Contrary to many people's opinion The Ritz is not snooty in point of fact they treat all guests with the utmost friendly respect, what they strive to achieve is to keep poorly dressed people that are just curious walking in and out, this is absolutely imperative for a hotel of this quality, it is done with respect but firmly.

                                                        This is my 60th stay at the Ritz London and I look forward to the 120th.

                                                        All the reception rooms especially the main dineing room are stunning in every aspect of a bygone era but the maintenance of all is constant.

                                                        The front desk and concierge are fabulous.

                                                        This hotel is managed very well indeed.
                                                        Tracey Arkle
                                                          Facebook
                                                          What a fantastic afternoon we had yesterday celebrating my parents Golden Wedding Anniversary.
                                                          The food and tea were first class and the staff very attentive and pleasant.
                                                          Thank you for a perfect afternoon!
                                                          Jane Couzens
                                                            Facebook
                                                            Fabulous experience in lovely surroundings. Highly recommended
                                                            Vivienne Carr
                                                              Facebook
                                                              Amazing experience, sheer luxury! A must do experience ⭐️⭐️⭐️⭐️⭐️
                                                              Gena Hopkins
                                                                Facebook
                                                                I think everyone should experience the Ritz at least once in their lifetime! I want to come back every year!
                                                                r_petite34
                                                                  Beautiful hotel
                                                                  We stayed at this hotel in Aug for our 10th wedding anniversary.As our chauffeur dropped us off early we left our cases with reception and walked around London for a while which was great. On returning we were shown to our room which was a king room and lovely and big. We noted that the note left wishing us a lovely stay was for the guests before which was not a good start but the lady looked embarrassed and moved on.

                                                                  We were staying one night for live at the ritz and were looking forward to a great evening. On arrival in the restaurant we were shown to a lovely table at the left edge of the restaurant as you walk in. The menu was extensive too. The food and service excellent but have to say let the side down when after my husband ordering three different bottles of expensive wine they had none of them to the embarrassment of the head sommelier. Eventually the nice chap went to the cellar to see what he could do and came back and redeemed himself shall I say but should never happen in a five star hotel and have stayed at the Dorchester and Claridges and never have been in this situation so slightly embarrassing for a while.

                                                                  By the time we finished our meal the entertainment had started some time ago but enjoyed the last 10-15 minutea of it. I have to say I think it's wrong when staying as a guest at the hotel and paying £550 a night that you have to pay at least £70 on top for entertainment that we hardly saw due to the wine waiter trying to get us a wine which had sold out. The next morning we ate breakfast at the wolseley across the road and have to say what an excellent breakfast it was and delivered fast and tasty. All in all a very pleasant stay but could of been better for the money we paid for one night as it was a special night
                                                                  274pip02
                                                                    Amazing
                                                                    Went for afternoon tea to celebrate our anniversary. Service amazing, everything beautifully presented and tasted wonderful. Waiters kept offering more sandwiches and cakes without being asked . Wonderful piano music throughout and the best ladies room ever!
                                                                    Bradley Agallio
                                                                      Facebook
                                                                      Stayed for 5 nights , an amazing hotel and staff . From customization to attention to detail ....
                                                                      I'd most Definitely return
                                                                      Sarah Gauthier
                                                                        Facebook
                                                                        Myself and my husband came today (13/10/17) for afternoon tea for our wedding anniversary. The whole experience was amazing. The staff were so lovely and attentive, nothing was too much trouble. I've read before that the staff rush you to finish - this was definitely not the case. We had a lovely time and would definitely recommend the Ritz to anyone wanting a luxurious experience
                                                                        Jon Waud
                                                                          Facebook
                                                                          From the moment we arrived at the entrance to The Ritz we were made to feel very special. We were delighted with the attention to detail in all aspects of the service. The dining experience was amazing and you need to go to understand how good it is. We experienced tastes that were at the pinnacle of fine dining. Even towards the end of our evening on admiring the decor we were delighted to be approached by a member of staff who gave us a further insight into the splendour of The Ritz. Well done all highly recommended
                                                                          Stephanie Pence
                                                                            Facebook
                                                                            We had a wonderful afternoon tea. The service was amazing and it was overall beautiful! I would highly recommend it!
                                                                            Vanessa Bourke
                                                                              Facebook
                                                                              My daughter surprised me with afternoon tea on 12/10/17. It was lovely, staff were very nice, service was great & the afternoon tea was delicious. Thank you
                                                                              cucuruchito

                                                                                Location

                                                                                Rooms

                                                                                Service

                                                                                Love the Ritz
                                                                                I love the Ritz, beautiful, elegant, with the lovely plus of being a trip in time, full of flowers, and with the best concierge desk of the entire world. The concierges are the soul of The Ritz, Michael, Sachi, Andy, Paul, Mark... all of them, they make the most of your stay. Reception desk also very efficient and welcoming. There is still room for improvement as we saw some flaws in service this time, breakfast at the beautiful main restaurant has always been perfect but now every order takes its time, the waiters seem to be less than usual and although they are very nice it seems as they are less than usual, also we suspect there are less people backstage, orders can take 25 minutes to arrive...a little too much.. .grapefruit juice "was not available this morning" for a couple of days although we could always see grapefruit (the fruits) on the buffet table. I love the perfect suites and decoration but I still hope to see a nespresso coffee machine and tea facilities in the room next time. This is a must have. I think The Ritz guests deserve it.
                                                                                EnglandFamilyGuy
                                                                                  Beautiful experience, beautiful surroundings, wonderful afternoon tea
                                                                                  I visited for afternoon tea. 7 of us visited. We had 2 bottles of Champagne, 1 Verve Cliquot and 1 their house champagne. Many of our group loved the house champagne more. The sandwiches and cakes were superb, but at £54 a head you'd expect them and the experience to be fantastic and it was.

                                                                                  I took 6 of my team here for a special treat and experience, and it was that, and everyone loved it.

                                                                                  We had a thoroughly enjoyable experience, one we will all never forget.

                                                                                  Highly recommend. £700 was our total cost.
                                                                                  Lizzie Hill-Jones
                                                                                    Google
                                                                                    Fantastic afternoon tea. Took. My grandparents here and they adored it. There is no better afternoon tea in London!
                                                                                    Lorraine Eastall
                                                                                      Facebook
                                                                                      A birthday treat for my daughter last year and expectations grew as we waited 10 months to attend. And the wait was worth it! Excellent! Nothing more can be said. Afternoon tea in The Palm Court. Service was without comparison. Friendly, attentive, charming but quiet and discreet. The food was a delight, nothing too much trouble. Afternoon tea is our favourite thing and The Ritz us now our favourite place to indulge ourselves
                                                                                      Daria Salusbury
                                                                                        Facebook
                                                                                        Excellent dinner, wine and ambiance. One of my favorite restaurants in the world
                                                                                        Anu Sharma
                                                                                          Facebook
                                                                                          I went for a drink with a friend. It was relaxed and good quick service
                                                                                          Nayeon Kim
                                                                                            Google
                                                                                            Translate
                                                                                            This is best afternoontea I ever had!!!!!!!
                                                                                            I never forget this moments and recommend here to all of my friends.
                                                                                            When I visited to Ritz, I realize where I am, why I come here.
                                                                                            gorgeous place, kind staffs, good taste.

                                                                                            인생 애프터눈티.
                                                                                            다른 데와 비교도 안 되게 맛있고 황홀했음.
                                                                                            여기에서 애프터눈티를 즐기니까 영국에 온 실감이 났고 너무 행복했음. ㅠ ㅠ
                                                                                            절대 후회 안함.
                                                                                            가격이 싸진 않지만 크리스마스 및 뉴이어 시즌에 가서 행복한 추억을 만들었고 죽기전에 꼭 다시 가고싶은곳!
                                                                                            陳鎮球
                                                                                              Facebook
                                                                                              It is very impressive Afternoon Tea in The Ritz Hotel London
                                                                                              Marki Allum
                                                                                                Google
                                                                                                Great place for a quality lunch or tea, ok it's not cheap but it's fantastic value
                                                                                                Ian B
                                                                                                  A wonderful day
                                                                                                  We are foodies and love eating out. Lunch at the Ritz was a gift. We had high expectations and were not disappointed. Truly a 5 star venue with staff that realise this and uphold the standard. Beautiful dining room with well dressed staff who were all highly attentive and thoroughly professional. The food was exquisite. We both had monkfish starters....amazing. The Mrs then had the tortellini and I had the Jacobs ladder ( think slow cooked pork belly ). Can't fault any of it. Service is also a little theatrical, adding to the experience. The set lunch menu is, admittedly, quite limited with 3 starters 3 mains and 2 desserts plus cheese. However there is something for pretty much everyone at a good value price. There are also delicious little treats at the start and end of the meal. Wine is expensive but always is in these places. This was a fabulous day out with excellent food. Highly recommended as a treat or a gift for someone into their food. We will be back.
                                                                                                  Julie King
                                                                                                    Facebook
                                                                                                    Love afternoon tea at the Ritz. Attentive waiters, delicious food. My vegan sister was well catered for. The surroundings are beautiful. A real treat
                                                                                                    Vivien Clarke
                                                                                                    Vivien Clarke
                                                                                                      Facebook
                                                                                                      Afternoon tea and champagne lovely afternoon the staff was so professional and so friendly and helpful would recommend The Ritz London
                                                                                                      About Us…
                                                                                                      The Ritz London

                                                                                                      The Ritz London


                                                                                                       150 Piccadilly
                                                                                                      London, W1J 9BR
                                                                                                      •   02074938181


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