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dyneyboy

    Sleep Quality

    Cleanliness

    Service

    Exactly how service should be - the epitome of ecellence!
    Having previously enjoyed tea at the Ritz on a few occasions ourselves, my wife and I decided to treat two of our very good friends to a day in London culminating in (late) afternoon tea at the Ritz. They were not disappointed! You get exactly what t says on the tin. Of course it is not cheap at £75 pp for a champagne afternoon tea but the quality an quantity of the comestibles as well as the first class service and delightful surroundings makes this a very special venue for special occasions. I will not go on and on with unnecessary superlatives - try it for yourselves. One tip though is to book well in advance to ensure the booking of your choice - and if you do get there early pay a visit to the Rivoli Bar. I would like to take this opportunity to thank all of the waiting staff in the Palm Lounge for making our visit such a wonderful experience.
    GiannaOz
      AMAZING, WONDERFUL, EXCELLENT SERVICE, FABULOUS STAFF
      How this hotel recruit and train their staff is spot on - they are amazing. Attention to detail is 100%, rooms incredible, service impeccable. I cannot speak highly enough of our entire experience. They even upgraded us, which was totally unexpected. Most staff knew our names from the time we walked in....attention to detail. We would definitely recommend this hotel and everything about them. Well done to all involved - you have got it right.


      Room Tip: It is ALL fantastic
      Raymond
      Raymond
        Booking.com
        + Excellent location in the heart of just everything. We didn't need transport at any stage during our 3 night stay at all if the major attractions & shopping that we were interested in were within easy walking distance
        Stuart Harrington
          Google
          I always enjoy my stays here at the Ritz. It has a kind of old skool glamour to it. You can almost feel the decades of posh visitors having afternoon tea in the tea room. It represents a true piece of London
          R D
            Google
            I've always had an amazing afternoon tea or meals here. Great services.
            Alexandra Stevens
              Google
              The Ritz provides a great experience for the traditional, quintessential afternoon tea. We had an early slot to make it a little cheaper. The decor is luxurious and stunning. The accommodating and attentive staff serve excellent quality food and an amazing array of teas.
              Kevin Lee
                Google
                What can you say about The Ritz afternoon Tea other than superb. A relative recently got married there, what a venue! We were fortunate enough to stay for two nights as well, what a venue! Photos from that day are stunning. Excellent service and organisation throughout.
                charles fogg
                  Google
                  Special place , great service and decor
                  Celebrating
                  Celebrating
                    Booking.com
                    + Everything else

                    - Some of the decor was a little tired
                    旅が好き♡
                    旅が好き♡
                      Booking.com
                      Translate
                      + 子供と二人旅にリッツを選びました。何よりもアクセスが良かったです。タクシーや地下鉄を使い行動しましたが便利な場所です。スタッフも子供と良くコミュニケーションを取ってくれたので楽しかったようです。またロンドンに来ることがあればこの場所を選びたいです。何よりも便利!!

                      - なし
                      Karen Freeman
                        Google
                        Beautiful Afternoon Tea with my Mum. Decor as you'd expect. Staff superb. 😊
                        Stewart Miller
                          Google
                          Wow what a day we will never forget experience
                          Matt D.
                            Yelp UK
                            I'm not sure if there is a more incredible place on planet earth. Ritz London has everything dialed into a tee. Lacking nothing, you will be spoiled beyond belief. One of the best things to do in London is high tea at the Ritz. Tea is immaculate and the mini sandwiches and desserts and confections served with the tea are out of this world. I thought there was going to be pretentious knuckle heads throughout the Ritz but surprisingly all the wait staff was down to earth and friendly and accommodating. We even showed up on the wrong day, thinking our tea appt was another day and they obliged to fit us in somehow and host us in the tea room. Book afternoon tea at the Ritz and you will never regret it! Ever!
                            Richard De Horsey
                              Google
                              Best place for coffee in London.
                              janinemariev

                                Service

                                Hard to beat this!
                                If you've never been and you love afternoon teas then you must come here, it won't disappoint I can assure you! It's been on my bucket list to come here for tea for some years now and as it was a joint birthday treat for both my sister and best friend I thought it the obvious place for something a bit more special. Fine dining at it's best in the most elegant surroundings! A great excuse to get dressed up as formal dress is required but it's in no way stuffy or intimidating as we were greeted graciously and the staff were all very efficient and most friendly, happy to take our photos and also told the pianist to play happy birthday for us on the piano which was another lovely personal touch. The food consisted of a choice of sandwiches, cakes and scones with cream and jam with a wide selection of teas, all of which were delicious and plentiful! We couldn't eat them all and were offered a delightful box to take the rest home! Also my friend had ordered the gluten free and said it was truly most delicious! We weren't rushed either! This by far exceeded my longtime expectations and I will be amazed if I can ever better this for an afternoon tea experience! All in all, well worth every penny! Thinking of who else to treat just so I can come back again!


                                Room Tip: Sorry, I only went for afternoon tea
                                Odd Arild Hoel
                                  Google
                                  You wouldn't miss it !! Great for a celebration !
                                  Gorehouse1
                                    Anniversary dinner
                                    A special occasion , dinner st the Ritz London.
                                    In a word Exquisite! Saturday night is music and Cabaret with a set meal. Plus of course the extra bits, breads, appetisers and more. The service is done with a "flourish" experienced staff with a style that makes you feel so special.The music from the band was some of the best songs written and their performance fabulous. The food was a delight to see and eat. The wine very pricey but your are at perhaps the best restaurant of this style in the world. A mixed crowd of people and ages. However I would like the Ritz to encourage men to wear evening dress. Men can be so shabby when they go out. Well done Chef John Williams you should have two stars! A perfect evening
                                    Luis Antonio G
                                      Chá da tarde
                                      Participamos do chá da tarde do hotel Ritz de Londres!!! O local é extremamente requintado!!! Ritual ímpar!!!! Pedi o chá “ royal blend ritz” pois havia lido em alguns sites e realmente era fantástico. Os salgados e os doces são bons, sim, apenas bons!!!! Mas vale pelo ritual!!!
                                      melissa s
                                        Pure decadence fit for a princess ...
                                        We visited The Ritz for a special birthday treat , my brother in law had turned 50 . We wanted something classy and charming and where else do you think of than The Ritz ..... The moment we arrived we were greeted by the most wonderful gentleman who parked our car and took care of our luggage, followed by the attentive receptionist who instantly made us feel at ease and welcome .

                                        We upgraded to a two Bedroomed suite
                                        Which was absolutely divine , shirts were ironed within a moments notice and every whim catered for .

                                        The room was large , beautifully decorated with comfy beds and clean well thought out bathrooms .

                                        We had booked dinner and dance package which was something we had never tried , the ballroom was stunning ( I could imagine the titanic would of had one exactly like that ) the lights were dimmed to set the mood . The menu was intriguing and we couldn’t wait to try it .

                                        Service was prompt when dinner was served , but drinks were a little forgotten , my only gripe and reason for not giving 5 stars is the tables were too close to the waiters service bar and I risked having my head knocked by flying silver trays being carried by the waiters .

                                        The entertainment was mesmerising as two danced to a talented band , giving us a glimpse of what it would of been like back in the day .

                                        You must try the casino situated at the lower level of the hotel through a special door , but shhhhh I believe it’s for members and guests only , a marvellous stay at a very iconic hotel .
                                        Julia
                                        Julia
                                          Booking.com
                                          + Beautiful hotel, had wanted to stay for last 26years , one off my bucket list . From start to finish made to feel special, service amazing . Part of trip was a virgin experience for dinner but lovely food. Rivoli bar also lovely vibe and worth having a drink in evening .
                                          scottry
                                            Excellent afternoon tea
                                            Excellent surroundings, Great afternoon tea with scones,cakes and sandwiches, and lots of different Teas as well as champagne if you wanted, plus a piano playing in the background.
                                            All the staff the were extremely friendly and helpful...
                                            Julia R
                                              Amazing , lived up to the dream
                                              After dreaming of staying for 26years was amazing and wasn’t disappointed . Made to feel special as soon as you meet the doorman who announces your arrival to reception, we was upgraded to a king deluxe room and had view of Green park. Room was beautiful and for once had to pinch myself. We had a virgin experience for dinner 3 course and champagne. All very lovely , looks small portions but left table very full.water and coffee was extra but then you are in a five star hotel. We had breakfast included in room from booking.com and was wonderful. Didn’t feel it was too stuffy and they seat you so you don’t feel overlooked. Rivoli bar worth a drink had an expensive cocktail but nice the vibe in bar good and more relaxed atmosphere and get nibbles on table too. Overall worth the experience at least once in your life and beautiful hotel like staying in a national trust house or a room in Buckingham palace.
                                              Jeremy Gabon
                                                Google
                                                I went there to experience the afternoon tea , the food tea and the service was amazing , love it .
                                                Https://www
                                                Https://www
                                                  Booking.com
                                                  Translate
                                                  + Do serviço

                                                  - Do ambiente.
                                                  Jim Landers
                                                    Google
                                                    Great speak easy atmosphere bar
                                                    Minal R
                                                      Does The Ritz Really Live up to a 5 star expectation ?
                                                      Of course The Ritz lives up to a five star expectation ! I bunked school just to have some afternoon tea with my family for a birthday occasion . The afternoon tea was absolutely divine ! The setting was beautiful as well as the music played by the pianist ! If you’re looking for a relaxing tea break the Ritz it is .
                                                      karen Pickering
                                                        Google
                                                        Beautiful, stunning and food was amazing
                                                        Del Meghani
                                                          Google
                                                          Great service, amazing food and great hospitality from the time you step in to the Ritz
                                                          Parshotam T

                                                            Service

                                                            Amazing food
                                                            Have been a couple of times to have dinner. Food was amazing, the dining room was very elegant, the service was exceptional. Particularly liked the fact that the waiters were very discrete yet very observant.
                                                            Anon
                                                            Anon
                                                              Booking.com
                                                              + Beds comfy, bathroom lovely,most staff exceptional Lovely breakfast.

                                                              - Not a nice view from window Smallish room Came for my daughters birthday, which they knew but did not acknowldege No pool or gym
                                                              Byron Kho
                                                                Google
                                                                Was a guest for afternoon tea. Service impeccable and decor decadent as always. Food and tea were top notch (salmon sandwiches especially). Attentive servers quick to refill scones, pots, cakes, whatever the need.
                                                                Christian McIlhenny
                                                                  Google
                                                                  Awesome place, good room service, very expensive but if you're reading this review you probably already know that.
                                                                  SiameseTomCat
                                                                    Wonderful lunch
                                                                    We had a three course lunch, the food, service and ambience were wonderful, everything was perfect and could not have been better. We even got to talk to a lovely Chelsea Pensioner called John. We will definitely go again.
                                                                    Wayne Coley
                                                                      Google
                                                                      If you want the finest quality food money can buy then look no further. Okay the ritz isn't the cheapest option for something to eat. But it's not just about food, it's about the experience of being somewhere grand and luxurious. And enjoying the fun and theater that dining out can bring. Yes it's expensive, but hay Its the ritz.
                                                                      Paul Lodge
                                                                        Google
                                                                        Great position but very expensive Nice staff.
                                                                        Alex Bass
                                                                          Google
                                                                          Wow good service n the bar. Lovely atmosphere.
                                                                          ContessaIsoldaGarda

                                                                            Value

                                                                            Cleanliness

                                                                            Service

                                                                            Like coming HOME ! Such Service Such attention to detail Such beautiful decor .
                                                                            I've been staying here since the 1950's when I was a little girl - and once I go through that revolving door ( we used to call it the revolting door when we were little ! ) the ethos has never changed. I have often challenged the porters desk " who can find you anything you want 2 - to find me an elephant and they did find me one ! but my suitcase was not big enough.
                                                                            David & Fred have continued the lineage from when my daddy the Earl of Shrewsbury used to stay here- but I think they prefer their enchanted island -Brecqhou as I prefer my own Isola del garda.
                                                                            However there is a lot be said for being SPOILT and the Ritz in London still certainly does that - Thankyou to the Ritz team.
                                                                            T Tarrier
                                                                              Google
                                                                              The hotel, restaurant, bar and staff were all spectacular.
                                                                              LVLVtoTravel

                                                                                Sleep Quality

                                                                                Rooms

                                                                                Service

                                                                                It is the Ritz, Very Nice in General, BUT Check Your Bill
                                                                                THE ROOM: We spent five nights in a King Superior Room at The Ritz. The room was spacious, for London, and we did not trip over each other or our luggage. The king-size bed, was a true king, and not two twins up against each other. The closet was spacious.
                                                                                In general lighting was good, but a few more lumens on the shaving mirror would be helpful.
                                                                                There was a single sink in the bathroom of this category of room. There was a toilet and bidet. and a standard size shower. The hotel did not provide a hair dryer (as advertised), a coffee maker, or an iron in this room; we did not request them. Room service charges 8 pounds for a pot of coffee and 2 extra for an additional cup (meaning cup/saucer, not volume), plus service charge. Breakfast is often included in the room rate, so one can generally get coffee without a fee outside the room, and the breakfast is quite good.
                                                                                WIFI: There is free wifi, but the network is not secured with passwords.
                                                                                CLUB: The private club was an interesting experience and worth a visit, if only for one drink, if you choose this hotel. The restaurant was good, not excellent. There is also a casino. It's elaborately decorated, tranquil, and separated from the hustle and bustle associated with the many tea times every day. It is only for members and hotel guests.
                                                                                LOCATION: This hotel is probably the best located hotel in all of London. It is within walking distance (less than one mile) of a large number of major sites in all directions. There are plenty of easily accessible shops and restaurants close by. It is also right next to the Green Park tube station with convenient access to the rest of London. Because it is right next to Green Park, there is also some relative calm on that side of the hotel.
                                                                                SERVICE: The maid service was impeccable. They cleaned our room well and provided additional tidying with turn down every day without exception, which is quite good when you stay somewhere five nights.
                                                                                The waitstaff in the restaurants and clubs were friendly, and a few knew me by name within a day or two, which I hardly expected in a such a busy hotel with some seriously wealthy clients (I am not one of those).
                                                                                Nearly all of the concierges were kind and professional. We did have one awkward incident, which made me uncomfortable, as one concierge heard us discussing plans for the day with a private licensed guide (we hired her before booking our hotel), and offered to sell us tickets we didn't need. He seemed a bit put out when we turned him down on the unsolicited offer.
                                                                                DRESS CODE: There is a dress code for most of the restaurants in this hotel, and because many come here for very special occasions, it is understandable. It was an experience just to see the beautifully dressed clients (great people watching). It wasn't as fun when we were waiting for our room in the lobby, after 18 hours of travel, but did eventually receive an early check in at 13:00. The concierges were helpful when asked what attire is appropriate, or where we could dine if we preferred more casual attire.
                                                                                LOBBY: The lobby and public spaces are quite lovely with fresh flower arrangements, but will soon be in need of some renovation as the carpets and upholsteries are starting to look tired, but not really worn, yet...
                                                                                Finally,
                                                                                THE BILL: I paid for the room in full (5 nights) upon check-in. When we checked out, they had included one night of room charges in addition to our incidentals. We pointed this out, and the charge was removed immediately without question, but I found this to be rather disturbing. If we had been in a hurry, and not checked the bill closely, they would have seriously over-charged us in a hotel where there is a charge for virtually everything, even an extra coffee cup. This did not create a fond final impression.
                                                                                JimCGA

                                                                                  Location

                                                                                  Rooms

                                                                                  Service

                                                                                  Location, Service, Luxury
                                                                                  Four nights at The Ritz for a reasonable price (relatively speaking, of course). My room was snug but well-appointed, ornate in that Ritz style, and luxurious. Although the moderately sized bathroom was rather old fashioned, I was informed that the hotel is systematically, if slowly, renovating all the rooms to install modern fixtures and amenities.

                                                                                  Really hard to beat location for St. James shopping, and also access to Harrods et al to the West, Piccadilly and West End theatre and dining to the East.

                                                                                  Service is impeccable, from the front desk, concierge desk, housekeeping, doormen, et al. Special note to the sharp, friendly and knowledgeable bartenders and servers in the Rivoli Bar, a great place to sip champagne or a nurse a cocktail.

                                                                                  Mild criticisms? I find the jacket and tie requirement at the restaurant and tea room a bit outmoded in today's day and age. Those seeking out that kind of atmosphere will certainly appreciate it, of course. Also, upon my late arrival on a Sunday night I was directed by Reception/Concierge Desk to the Casino restaurant as the only available dining option at that hour, but when I arrived shortly thereafter was advised that a private party had taken over the entire facility and my only recourse was room service, which proved a pretty good consolation, I'll admit.
                                                                                  culverwood

                                                                                    Value

                                                                                    Rooms

                                                                                    Service

                                                                                    Puttin' on the Ritz
                                                                                    Trying hard to look like Gary Cooper.

                                                                                    We had a lovely night staying at the Ritz and going to the Dinner Dance. It was a present and we had booked very early in the year in order to get the most affordable night we could. When we booked-in we were very pleased to be upgraded from a queen to a king room with a generously high ceiling but slightly small bathroom.

                                                                                    Before dinner we had a very pleasant drink in the lounge area outside the Rivoli bar which was very noisy at the time. It was a great spot to sit and observe people coming and going to tea and dinner.

                                                                                    "Live at the Ritz" as the dinner dance is called is a great way to spend an evening if you are of a certain age or mindset. Many of the classics from the Great American songbook well sung with a very good band in perhaps the most beautiful dining room in the world with a small dance floor and a cute dance show when the band was having a rest. The food was almost unimportant but of course it was wonderful, a set menu with four courses and cheese (cheese extra cost if extra course).

                                                                                    My wife and I felt like million dollar troopers.
                                                                                    Kevin R
                                                                                      A lovely Afternoon Tea
                                                                                      We had a lovely Afternoon Tea at The Ritz.
                                                                                      The atmosphere was relaxed and not too formal. The staff were friendly and attentive. The sandwiches and pastries were delicious and plentiful, the tea replenished when needed.
                                                                                      Overall a wonderful experience and an occasion to remember.
                                                                                      Afterwards we still managed to have a few cocktails in the Rivoli Bar, the staff again made us feel welcome.
                                                                                      My only negative comment would be the Americans wearing shorts and flip flops in the bar which did lower the tone.
                                                                                      Mary Cocker
                                                                                        Google
                                                                                        Excellent meal, service impeccable. Thankyou to Adam in hall security. Very much appreciated yoùr looking after us and taking nice pìcs for us to remember our dày
                                                                                        londoncurlyhair
                                                                                          Afternoon tea in Ritz / Palm Court
                                                                                          GREAT PLACE IN LONDON TO VISIT AND TASTE THE FINEST BRITISH TRADITIONS !
                                                                                          Fine bites and 18th different types of loose-leaf tea
                                                                                          Quality of the food, tea and Service have to be expected only, anything I say wouldn’t be enough!

                                                                                          Stephanie
                                                                                          Ruzakis
                                                                                            Afternoon tea treat
                                                                                            Went here a few years back for Afternoon Tea. It was very nice indeed but in no way spectacular. The hotel is very nice in that old, classic way and the food was nice. As you can imagine afternoon tea is very busy and therefore it seemed difficult to get the attention of a waiter at times. It was an enjoyable afternoon though.
                                                                                            BoyMarko

                                                                                              Service

                                                                                              Heaven on Earth
                                                                                              In March 2014 my wife and I stayed at the Ritz for one night prior to joining the Orient Express to celebrate our 40th wedding anniversary, when we returned home we both agreed that it had been one of the most enjoyable hotel stays of our life and we would like to return in the future.
                                                                                              Along comes my 70th birthday and to my surprise my wife had booked us into the Ritz Hotel for two days for my celebration. From the moment we arrived we were literally treated like royalty, everyone addressed us by name and all of the staff had a smile on their faces. The room was large and luxurious and wanted for nothing. We stayed for afternoon tea and I was treated to a glass of champagne and a birthday cake, I can certainly recommend the afternoon tea for its opulence, unique style and personal attention. We enjoyed every moment of our stay and will return the next time we are in town.
                                                                                              Thank You Everybody.
                                                                                              CandD1882
                                                                                                Afternoon Tea
                                                                                                We very recently visited The Ritz for Afternoon Tea and had an amazing experience! The food was lovely, atmosphere was great with the live music and the service from Mauro was utterly brilliant. He is a real asset to the team, thank you for looking after us!
                                                                                                Jenny Vizia
                                                                                                  Facebook
                                                                                                  Fabulous place, lovely comfortable room and bathroom full of towels and luxury items. Great attentive staff, great food, especially breakfast. Well worth a special visit, thanks to my daughter Lisa for the lovely treat
                                                                                                  Stuart Hill
                                                                                                    Google
                                                                                                    Doth one cater for exceedingly rich people with piles, noisy dogs and rude ways ? I expect you do so have the stars I don't want you to comment about my smelly ness either you there.
                                                                                                    Daniel Shipley
                                                                                                      Google
                                                                                                      Absolutely incredible hotel. All staff professional and very helpful.
                                                                                                      About Us…
                                                                                                      The Ritz London

                                                                                                      The Ritz London


                                                                                                       150 Piccadilly
                                                                                                      London, W1J 9BR
                                                                                                      •   02074938181


                                                                                                      Visit Us…

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