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Mr and Mrs Thompson
Mr and Mrs Thompson
    We Love Reviews
    No service
    Well I’ve purchased a car from them was very polite on the meeting done my test drive got the car back home Suzuki ignis and the oil light kept coming on so called these guys and said they couldn’t help me and I needed to take the car to reditch to be seen at least is only had the car 3 weeks so i took the car to my garage and he said the oil filters leaking and the 2 arms on both sides have corroded I needs doing we checked the service stamp and said it’s been serviced went on line and the car service hasn’t been done although they stamped to say so now we’ve had to pay to get the leak fixed and the 2 arms on both sides to correct the tracking the lady who I spoke to also told me the machanic who looked at the car before our purchase has now since left I’m so glad we’ve took out the warranty for This car as we will be claiming it all back from them and up to know dissatisfied and disappointed as I’m a career I need my car she also told me oh it’s just the diagnostic need fixing this was obviously untrue now just got to get the car fixed
    Susan Needham
    Susan Needham

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      We Love Reviews
      Excellent news, attentive service
      All round, the experience I have had with Tiny Little Car has been exemplary. The purchase went so smoothly and I have no regrets whatsoever in taking their advice and guidance.
      Alison B
      Alison B
        We Love Reviews
        Mixed.
        Bought a car for our son 3 weeks ago. Dealt with a lovely lady - didn’t get her name but she had dark/black hair - who was more than helpful and very personable. Went back this week for a small previously agreed job to be done and initially spoke to Natalie. We had an issue with the rear tyres only a week after buying the car which I tried to discuss with Natalie to see if any claim could be made under the warranty. Natalie was immediately on the defensive. I tried to show some proof from our tyre fitter, to show that we weren’t trying to ‘pull a fast one’ but she just said ‘I don’t need to see it, I’m not doing anything about tyres’. After some appealing from me she reluctantly said she would speak to the service department, still being quite waspy. When we went back to collect the car the other helpful lady provided a reasonable explanation regarding the tyres which we accepted. My only point and the reason for 3 stars is that Natalie could benefit from some customer service training. There are better ways of dealing with customers in order to deal with a valid query without instantly being quite short and stroppy. You may not want to listen but try to at least hear the customers point of view and deal with the matter in a more helpful manner.
        Steve Selby
        Steve Selby

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          We Love Reviews
          excellent
          so pleased i went with you the
          level of service was top notch
          and very helpful
          a big thanks for delivering the
          car for me
          kind regards steve
          Peter Clark
          Peter Clark

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            We Love Reviews
            My new car
            I am very happy with my visit to your place of business the people are very helpful with all the questions. And I am very happy with my purchase,
            Peter Clark's picture of Tin...
            Sam Hardwick
            Sam Hardwick

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              We Love Reviews
              Perfect experience
              Amazing customer service and went above and beyond with the car to make sure it was in the best condition it could be in before I bought it, very happy with my experience and highly recommend
              Rebbecca Willson
              Rebbecca Willson

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                We Love Reviews
                Excellent
                I brought my first car from this company and the whole experience from start to finish was amazing, really helpful and friendly. Highly recommend them to everyone!
                Caleb Schram
                Caleb Schram

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                  We Love Reviews
                  Vehicle purchase
                  Had a very easy experience purchasing a Honda Civic type R. Quick customer service and the car was cleaned before pickup.
                  vonmuhlenen

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                    We Love Reviews
                    Ford Fiesta 2015
                    Staff on the phone and on-site have been very friendly and professional all the time. I bought a 2015 Ford Fiesta, and I had no bigger issues so far, except the wing mirror glass fell out because it was held in with some blue tag. I don't blame the dealer for that as it was impossible to spot this. They immediately offered to fix it. But in the end, I decided it was not worth the 90 min drive. I just bought a new mirror on Amazon for £12, and it all works fine now. On the whole buying a car from Tiny Little Car was a very pleasant experience, and I can only recommend them.
                    Joy Thompson
                    Joy Thompson

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                      We Love Reviews
                      Highly Recommend
                      Friendly staff, helpful and courteous during our time there.
                      Adrian Kedzierski
                      Adrian Kedzierski

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                        We Love Reviews
                        Surprised
                        I was surprided by the attention to not letting the car go until it was right. Bought the car and they still carried out work and maintenance it needed before they let it go. Polite and understood all details of what to expect in the sale of the car.
                        Justine Cox
                        Justine Cox
                          We Love Reviews
                          Very happy
                          Very helpful and friendly and made me feel very welcome.
                          Love my new car and would happily recommend this garage to anyone.
                          Steven Pert
                          Steven Pert

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                            We Love Reviews
                            Very Trustworthy Dealer
                            Bought my car from a distance based on photos and video. Car was exactly as described.
                            Highly recommend.
                            Malgorazata Mackiewicz
                            Malgorazata Mackiewicz

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                              We Love Reviews
                              New car
                              Great customer service! Great car! Thank you
                              David Woodcock
                              David Woodcock

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                                We Love Reviews
                                Might be called Tiny, customer service not!
                                I've been looking for a new car for a while and was not having much look. However I found my car via Auto-trader and visited the garage on a Saturday - due to the distance we only arrived an hour before they were due to close - but the lady stayed beyond normal closing to allow us plenty of time.
                                Nicholas Le Mesurier
                                Nicholas Le Mesurier

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                                  We Love Reviews
                                  Smooth, efficient service
                                  Buying a car through The Tiny Little Car Company was very straightforward. I knew what I wanted, the car was ready, serviced and valeted. I would certainly consider buying through them again if I need to.
                                  Edward Lloyd Jones
                                  Edward Lloyd Jones

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                                    We Love Reviews
                                    No Pressure Sales
                                    Very good experience. Given the keys to the car and encouraged to examine it at my own pace and without a salesperson present. Test drive arranged speedily and without fuss. Altogether a pleasant experience.
                                    Glen Conway
                                    Glen Conway

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                                      We Love Reviews
                                      very positive
                                      Very positive and helpful
                                      Paul Mertens
                                      Paul Mertens

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                                        We Love Reviews
                                        Great service
                                        Great experience pleasant friendly people good communication very pleased with the car , very fast service thanks
                                        Ellie Walsh
                                        Ellie Walsh

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                                          We Love Reviews
                                          Great company
                                          Brought a great little car from them a few weeks ago. Great car, service and communication!
                                          Highly recommend.
                                          Danielle Brostoff
                                          Danielle Brostoff
                                            We Love Reviews
                                            `A Very Second Hand Car Experience
                                            We didn't expect much and we didn't receive it, walked through the door to be told "Over there", it was a bit rough. Signed all the papers, sat on a squiggy sofa in the way of the member of staff who was helping us. Got in the car with absolutely nothing explained to me. Apparently my husband was told, you know where everything is, but it was me who was driving the car home. Got the car home, it is a lovely little run about, which is really all that matters. Very clean inside, mats removed, nice valeting job, enough fuel to get home, not the best ever experience and the car is fab. If they have a car you want go for it. So far no experience of issues being resolved.
                                            Not open Sunday or after 2.30pm on a Saturday even by appointment.
                                            Adele Feinhals
                                            Adele Feinhals

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                                              We Love Reviews
                                              NICE EASY PURCHASE
                                              Took the car for a long test drive, it ticked all the boxes for me.Paul, Russell and Natalie all very friendly and helpful. Will be using this company for my MOT and service as I have the assurance that they will look after me.Love my new car!
                                              Carl Stephenson
                                              Carl Stephenson

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                                                We Love Reviews
                                                Happy
                                                Very friendly staff, not pushy just leave you alone to check out the car on your own but on hand to answer any questions, everything went smooth from start to finish.
                                                Soraya Burdett
                                                Soraya Burdett

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                                                  We Love Reviews
                                                  Great customer service
                                                  Had my eye on a red mini for a couple of weeks. Viewed on Saturday and delivered to me on Monday morning. Not driven it yet, but excellent service whilst buying.
                                                  Zara Oliver
                                                  Zara Oliver

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                                                    We Love Reviews
                                                    Excellent company
                                                    Brought a car a couple of months ago and had the best customer service from start to finish. The car came looking pristine with a thorough service.
                                                    I had never traded a car in however all my questions were answered and the whole experience made hassle free .
                                                    Excellent company with staff that will go the extra mile .
                                                    Paul Tate
                                                    Paul Tate

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                                                      We Love Reviews
                                                      Relaxed & straightforward
                                                      No pressure, no jargon and the reassurance of our new car having HPI and on-site health checks. The vehicle was beautifully presented; immaculate inside and out with great attention to detail. We will definitely recommend TLC and make them our first port of call for the future. Thanks for such a straightforward, friendly & open service.
                                                      Grant Middleton
                                                      Grant Middleton
                                                        We Love Reviews
                                                        Disgusting customer service
                                                        Having had the car for such a short period the catalytic converter light came which for some reason has not come on again. However there is now a knocking / clunking when pulling away. Twice I have contacted the provider. Not impressed at all. If I have to go to my local garage for this I will bill the provider
                                                        Julian Spriggs
                                                        Julian Spriggs
                                                          We Love Reviews
                                                          Great car!
                                                          Really helpful and pleasant people to deal with. We are very pleased with the quality of our Renault Scenic purchased from them.
                                                          Chris Hill
                                                          Chris Hill

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                                                            We Love Reviews
                                                            Great service
                                                            Got a car from here this week, drives lovely, really tidy inside and out for the year, buying at the lower price range can be a nightmare but to be honest this is the first dealership in my price bracket that made the effort to present a car immaculate inside, reasonably low mileage of less than 60000 for a ten year old car, so far everything seems to be great, they also give you 3 months return to them, parts and labour guarantee which I'm hoping I dont ever need, so far I can say I would definitely recommend the little car company to anyone
                                                            Richard Nicholls
                                                            Richard Nicholls

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                                                              We Love Reviews
                                                              Honda Jazz purchase
                                                              I saw an advert for a used Honda Jazz car that fitted my requirements. I rang Tiny Little Car Company and arranged a viewing and test drive for the following day.
                                                              Upon arrival I was able to see a member of the sales staff immediately and she was diligent in answering all my queries. The car was as described and everything went without a hitch.
                                                              The next day the car was ready and waiting to be picked up. All the formalities were completed in no time and free to go.
                                                              Purchase had been made with no problems, no pressure, no hassle. All in all a very favourable experience. Thank you Tiny Little Car Company. 😊
                                                              Eleanor Saunders
                                                              Eleanor Saunders

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                                                                We Love Reviews
                                                                Amazing car company
                                                                Bought my car from here this week. Great customer service, discussed it over the phone, with fantastic staff who left it to us to made the decision. Despite living 100 miles from the company still went out of their way to make sure we had everything we need, constantly updated. Bought the car on Tuesday and arrived by the Thursday! Thank you very much car is in fantastic condition and very pleased with the purchase 👍🏻
                                                                Richard South
                                                                Richard South

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                                                                  We Love Reviews
                                                                  Audi A7
                                                                  From the initial point of contact, to the car being perfectly presented for sale, all communications were efficiently done. Perfect people to buy a car from, highly commendable.
                                                                  Love the car!
                                                                  Oliver Wheatley
                                                                  Oliver Wheatley

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                                                                    We Love Reviews
                                                                    Fab experience!
                                                                    Natalie and Paul couldn't have been more helpful, if you're in the market for a small secondhand car do consider checking them out.
                                                                    Tom Faux
                                                                    Tom Faux

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                                                                      We Love Reviews
                                                                      So far so good
                                                                      Only bought the car today but the whole experience was straight forward and easy.
                                                                      Matthew Wren
                                                                      Matthew Wren

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                                                                        Ford Focus.
                                                                        Very pleased with my purchase , easy transaction and good overall experience.
                                                                        Thomas Agar
                                                                        Thomas Agar

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                                                                          We Love Reviews
                                                                          A good experience
                                                                          The staff were so helpful and polite it was a pleasure to do business with them .
                                                                          Gerry Cox
                                                                          Gerry Cox

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                                                                            We Love Reviews
                                                                            Good all-round service
                                                                            Helpful and cummunicative staff. Very pleased with the car I bought and would not hesitate to buy from again, should the occasion arise.
                                                                            Sheila Jervis
                                                                            Sheila Jervis

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                                                                              We Love Reviews
                                                                              Buying my car online
                                                                              From the first contact the response from them was immediate and detailed . The whole experience was made straightforward and comfortable all my questions answered fully and a clear timetable of events from enquiry to the delivery of the car to me was set out suitable to my needs . I would recommend to anyone friendly staff gave me confidence throughout whole purchase quick informative friendly.
                                                                              Christine Taylor
                                                                              Christine Taylor
                                                                                We Love Reviews
                                                                                Peugeot 308
                                                                                Was well looked after. Service given was very good I am very happy with my new purchase.
                                                                                Roger Seamore
                                                                                Roger Seamore

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                                                                                  We Love Reviews
                                                                                  Excellent service
                                                                                  Brilliant experience, smooth seamless and fuss free.
                                                                                  The car I bought is excellent, I was given a fair trade in and treated with patience and respect. I would thoroughly recommend this company.
                                                                                  Peter Campbell
                                                                                  Peter Campbell

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                                                                                    We Love Reviews
                                                                                    Car purchase
                                                                                    A first class experience,went far and above any expectations I might have had,well done Natalie and Paul,would recommend TLC Tiny Little Car co to anyone.

                                                                                    Alexio Musimbe
                                                                                    Alexio Musimbe
                                                                                      We Love Reviews
                                                                                      Fantastic Service
                                                                                      I highly recommend the team.Profesional and fantastic service thoroughout.
                                                                                      Richard Johnson
                                                                                      Richard Johnson

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                                                                                        Great purchase!
                                                                                        Very pleased with purchase of Citroen DS3 1.6 e-hdi. Very low mileage for 63 plate, good amount of service and mot history provided. Purchase price hard to beat. All questions about the car reliably answered. Car delivered to the door on time. Could not test drive in advance due to pandemic restrictions but reassuringly car drives very well and exactly as described in advert hence 5 stars.
                                                                                        Chris Halsey
                                                                                        Chris Halsey

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                                                                                          We Love Reviews
                                                                                          Brilliant service, great communication.
                                                                                          These guys gave me a great deal on a great car. Natalie was brilliant, super efficient and gave me a really good deal. Rang up on a Wednesday and Dave the driver delivered on Friday. Ownership documents arrived on the following Thursday. Id recommend these guys to anyone and ill use them again. Thanks again Natalie, your a star.
                                                                                          Steve Lyons
                                                                                          Steve Lyons

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                                                                                            We Love Reviews
                                                                                            Good, friendly service.
                                                                                            A painless transaction today, when part exchanging my car for another. After some kerfuffle over paperwork (my fault; I never know where I put anything!!), all went smoothly.
                                                                                            A pleasant company to deal with.
                                                                                            Charles Nicol
                                                                                            Charles Nicol

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                                                                                              We Love Reviews
                                                                                              A very professional family run business
                                                                                              I purchased a first car (Ford Fiesta) for my son which we collected last weekend. We did have a minor issue with the battery which could not be helped. This was immediately sorted and we were on the road. Natalie and the team could not have been more helpful to deal with and we now have a lovely car. Very trustworthy business who I have no hesitation in recommending. Thank you
                                                                                              Adrian Corp
                                                                                              Adrian Corp

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                                                                                                mini countryman
                                                                                                brilliant customer service from natalie great little car
                                                                                                Phillip Stickley
                                                                                                Phillip Stickley

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                                                                                                  We Love Reviews
                                                                                                  Fantastic Customer Experience
                                                                                                  We had a brilliant experience buying a car during the pandemic. The staff were sensitive and thoughtful to ensure we could make the purchase in a safe environment. Great car too! Thank you all.
                                                                                                  James King
                                                                                                  James King
                                                                                                    We Love Reviews
                                                                                                    Great little car sales outfit
                                                                                                    I was looked after by Natalie who let me give the car a good look over and road test without being pushy. She made sure that the two items that needed repair were sorted and then made the car ready for collection.
                                                                                                    Mike Bailey
                                                                                                    Mike Bailey

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                                                                                                      We Love Reviews
                                                                                                      Everthing went smoothly
                                                                                                      Decent people, service fast. Only slight moan would be I expect when I buy a car for it to have at least a full tank of fuel
                                                                                                      About Us…
                                                                                                      Tiny Little Car Company

                                                                                                      Tiny Little Car Company


                                                                                                       Unit 31 Bidavon Industrial Estate,
                                                                                                      Waterloo Road, Bidford-on-Avon,
                                                                                                      Alcester, Warwickshire, B504JN
                                                                                                      •   01789333040



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                                                                                                      Overall Rating…
                                                                                                      5.0

                                                                                                      OVERALL RATING   5.0

                                                                                                      The overall rating takes into account only reviews collected on We Love Reviews
                                                                                                      196 REVIEWS IN TOTAL AND 132 TRUSTED REVIEWS COLLECTED ON OUR REVIEW PLATFORM

                                                                                                       124 VERIFIED CUSTOMERS
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                                                                                                        Overall Rating: 4.2
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