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Raymond Tilsley
Raymond Tilsley
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    My Will made easy
    When making my will on line I had a few questions I needed to ask and got through to Sophie Phipps who was very helpful and clarified in simple terms everything I wanted to know. I thank Sophie very much and will be recomending active wills to my friends and family.

    Ray Tilsley
    Susan Ward
    Susan Ward
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      Amending Will
      Spoke with Peri Clack who was extremely helpful and explained things very clearly.
      Would highly recommend your service.
      Norman Hayes
      Norman Hayes
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        Very good product.
        Very good product. Chat help team excellent and provided all that I could ask. IT side of team left a bit to be desired. easy to fill in but had glitches. Initial print outs had no information in them and had to print again after intervention from the help team-very frustrating.Overall very pleased
        Lauraine Davey
        Lauraine Davey
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          Brilliant service
          Excellent service and communication. Friendly too. Would definately recommend 👍🏽
          Terry Thompson
          Terry Thompson
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            Excellent
            Straightforward to do, if a little tedious. Be careful to choose whoever you need as an executor, it defaults to them. I made a typo and they corrected it for me straight away, Thanks. For simple affairs it works very well.
            Tim Porter
            Tim Porter
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              Excellent
              Everything about making my will was easy. The staff I spoke to were very helpful and put me at ease. I would and willrecommend this company to anyone I think needs it. I put off writing my will for years because I thought that it would be a difficult task. Active Wills made it really easy. Thank you 😀
              Edna Burns
              Edna Burns
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                Job done!
                Your representative arrived on time and was very helpful. Although my needs were simple he explained how I could use the storage service and how best to protect my will.
                I am very satisfied with the modest cost and service offered.
                Mrs Edna Burns.
                Eddie Cooper
                Eddie Cooper
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                  Simple 1 person will via Groupon
                  The staff were very helpful at all stages. They could answer all my questions and happy to refer when appropriate.
                  Would and have recommended to others. Good value especially as they store your will free of charge.
                  Excellent value, excellent company thank you.
                  Megan Burdek
                  Megan Burdek
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                    Dont waste your time
                    Don't waste your time. I bought a single will and ended up getting my money refunded. I booked an appointment for the consultant to come and got a text confirming it. She didn't show up then three hours later when I contacted her she said it hadn't been confirmed so we had to reschedule. She came for the meeting and we couldn't log in then it kept crashing and we had to reinput the information. She left without my documents being generated as there were errors. I was told to try it again the following week.I did and they still didn't generate. I contacted them and someone was supposed to speak to the IT department and get back to me in 48 hours and no one did. I called and logged my problem again and still no resolution. I asked for a refund as the time, effort and frustration just wasn't worth it. They didn't seem all that bothered.
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                    Emma-Jane Izzard
                    Emma-Jane Izzard
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                      Very professional service.
                      Very good service. So easy to write your will and a fraction of the cost if using a solicitor. Highly recommend.
                      Tracey Horner
                      Tracey Horner
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                        Good on the whole.....
                        On the whole good. Harry was very helpful as the website wouldnt accept my groupon voucher so he sent me the link to get my wills started. Completing the wills was pretty straightforward and I have now sent them off.
                        Only one issue got sick of the emails/texts asking for feedback for my experience! Too many, give me a chance!
                        Robert McGuire
                        Robert McGuire
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                          Thank You
                          The process was very straight forward with no overselling of other products. We now have sufficient knowledge of other opportunities to take advantage of in the short to medium term. Thank You Robert & Ann McGuire
                          Alexandra Boucher
                          Alexandra Boucher
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                            Very happy with the service & experience
                            From start to finish the process was easy and the people easy & friendly to deal with. Would recommend.
                            Andy Ward
                            Andy Ward
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                              Very simple and easy to use
                              We used Activewills to set up 2 very simple mirror wills. Simple website, easy to use and where I had a couple of queries they were quickly resolved. Thank you.
                              Joyce Conroy
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                                Very helpful
                                I would recommend active wills for anything I did power of attorney and they helped me from start to finish some I didn't understand and they explained so well
                                Leon Quinn
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                                  Confused
                                  thought I was getting a free will but everytime I went to the basket it was £99.

                                  Why advertise a free will when it actually costs £99
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                                  Glenda Williams
                                  Glenda Williams
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                                    Very good
                                    Very simple to complete, would recommend to others. Staff were very helpful when I was unsure. thank you
                                    sally cullingworth
                                    sally cullingworth
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                                      Good value
                                      Good value easy to follow and gives you peace of mind
                                      No hassle and simple
                                      Jill Stanley
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                                        Satisfied Customer
                                        A very good service and the consultant was excellent -Katie Bennett. The information about the ins and outs of the different services and scenarios were explained clearly by Katie who has a very pleasant manner. I would recommend Honey Legal.
                                        Angie Spencer
                                        Angie Spencer
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                                          My experience
                                          I completed my Will on line. I used the online chat option several times during the process and found it to be very efficient .
                                          I was so impressed that I have recommended Active Will to my grown up children
                                          Laxmi Lanka
                                          Laxmi Lanka
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                                            Good, but some unexpected charges
                                            I got the will writing service from Groupon and it all was ok.
                                            When I tried book and call, I had to leave several messages but no one called and got back to book initial appointment. Then I tried the online service. This worked and someone got back to me and setup a meeting with an advisor. Advisor was very helpful but I soon foundout that I had to really enter all the details myself online, otherwise I had to pay quite a fee. This was not clearly explained in the Groupon offer. Then as I started add-ons started to come up. One of which is a legal service to check the Will. I would have thought this would be in the Groupon offer otherwise what the point in writing the Will youself and not have it checked. Anyway extra fee paid. I didnt want to pay for anymore add-ons. The online portal was good and very easy to enter the basic details. If you complete and you want to amend then you have to get back to their online assistance for the application to be unlocked. That went smooth. Waiting for the will now to be verified by their solicitors. You have to pay for a copy of the will.
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                                            Victoria Rutherford
                                            Victoria Rutherford
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                                              Quick and Easy Prcoess
                                              This was a simple, easy to follow procedure which meant that something I had put off for sometime was easy to complete.
                                              John Margetson
                                              John Margetson
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                                                Will writing
                                                Very good service would highly recommend thay come to your house and do it all for you
                                                John Aitken
                                                John Aitken
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                                                  10/10
                                                  I found Jason Stretch to be extremely friendly, professional, knowledgeable and helpful. He led me through the whole process step by step and explained the best options to ensure my last wishes were carried out. I’d highly recommend Jason & his team to my family & friends, 😁😁
                                                  Vicky Green
                                                  Vicky Green
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                                                    Very helpful! Very efficient!
                                                    I couldn’t remember any details at all so I found a random email asked for help, within a very short time I was given what was needed and able to complete my details online. Excellent!
                                                    Gary Skipper
                                                    Gary Skipper
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                                                      Easy to do and a peace of mind
                                                      I wish we had done this earlier. It was such an easy process and took no time at all. Great prompts questions to help in filling the forms. Would recommend.
                                                      Louise Lafayette
                                                      Louise Lafayette
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                                                        A literal lifeline that gave peace of mind
                                                        Making an online will was such an easy experience that gave huge peace of mind when sudden illness changed plans for a conventional will.
                                                        Thank you. I am advising everyone i know, young and old, to do the same.
                                                        Adele Barnes
                                                        Adele Barnes
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                                                          Feedback
                                                          We were very impressed with Emma, she was very friendly, knowledgeable and explained everything very clearly.
                                                          Jaswear Padam
                                                          Jaswear Padam
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                                                            Great except I thought I was creating a mirror will. I checked with customer support and was informed that I will have to create a single will for my wife and will require another coupon. Fortunately, I had one
                                                            Overall it was simple and easy to follow and I created my will within minutes.

                                                            Thanks to ActiveWills
                                                            Ian Winter
                                                            Ian Winter
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                                                              Easy and straightforward, would recommend to anyone
                                                              Very easy and quick way to do your will, thank you. No hassle and would recommend to anyone
                                                              Dionne Dean James
                                                              Dionne Dean James
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                                                                Wills
                                                                Very informative regarding the current laws and future possibilities regarding care.
                                                                Convenience of having a home visit made it a less formal experience.
                                                                All was clear however, appointing own Executor was not offered/discussed until after the Will had been generated.
                                                                Socrates Rocks
                                                                Socrates Rocks
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                                                                  Not good
                                                                  Had thee e-mails from the managing director, two of which I replied to saying I was not happy and asking for an explanation of their small print. I had no replies. In sum, the way it is worded they could suddenly up the charges without warning, leaving the family to stump up at a time when that's the last thing they need to worry about, and hire people at any cost to do something a non-professional could do for free. Thus, while the company could well be totally reputable, the wording leaves room for abuse and when it comes to legal matters, anything like that should be a source of concern. Given the lack of response from the company, I think this one is best avoided.
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                                                                  Doug Ryan
                                                                  Doug Ryan
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                                                                    Didn’t think it could be so easy
                                                                    Represent came to my home talked me through everything so I could understand it
                                                                    So glad I chose active wills everything I need for the inevitable at an affordable cost
                                                                    Thank you
                                                                    Karina Nowojska
                                                                    Karina Nowojska
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                                                                      Single will
                                                                      Super quick and easy! I got a discount from wowcher so it was super cheap too. Thank you
                                                                      Anita Hart
                                                                      Anita Hart
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                                                                        Very helpful
                                                                        Using this will service was very easy. It’s all explained as you go through it stage by stage. If you have any questions then you just drop them a question and their response was very quick and really helpful
                                                                        Thanks for making writing a will so easy
                                                                        Joel Mountain
                                                                        Joel Mountain
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                                                                          Great all round service 😀😀😀
                                                                          I used this company to get a Will wrote. From start to finish it was easy to do with step by step instructions throughout. I would certainly recommend to anybody looking at it 10/10 thanks 🏅👏🏼
                                                                          Shaun Murray
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                                                                            Will
                                                                            Very simple process, I feel assured that I now have everything in place. I chose the download and print option
                                                                            mark grimsditch
                                                                            mark grimsditch
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                                                                              Will
                                                                              A very good service and explained clearly about your services.The person I had the appointment with was first class and really helpful with everything,will recommend him anytime.
                                                                              Jeffrey Glover
                                                                              Jeffrey Glover
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                                                                                Will writing
                                                                                Not impressed due to the difficulty I had getting access on line into the Will portal which involved several phone calls which should have been sorted out first time. When I excluded someone from the will the options I was offered for excluding didn’t fit so I’ve now got a will that’s not how I want it and not accurate. I would also have wanted it produced properly and not left for me to print off all in all I’m disappointed. I’m now having difficulty working down the questions for this review. All in all a bad experience
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                                                                                Amanda Tilby
                                                                                Amanda Tilby
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                                                                                  Quick n easy
                                                                                  Very easy to do, take your time and speak to customer services if you need help or questions they are very helpful. We did this for peace of mind and found the whole process very easy and straightforward.
                                                                                  Alan Gillet
                                                                                  Alan Gillet
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                                                                                    Will writing made easy
                                                                                    The task of writing my will was so much easier than I had anticipated, thanks to using Active Wills .
                                                                                    Ryan Thomas
                                                                                    Ryan Thomas
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                                                                                      online creation of will
                                                                                      Was much easier than expected. If you haven't got any difficult / complicated matters then this is perfect.
                                                                                      Easy, well explained and clear process in creating a straight forward simple will.
                                                                                      Abigail Cain
                                                                                      Abigail Cain
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                                                                                        Easy, quick process, and good value for money
                                                                                        First mirror will. Didn't like that you had to sleeve to remove the company as executors and it wasn't obvious, as they automatically enroll you to have them as executors at a percentage of your estate. Also kept changing Mrs to Mr which was annoying. Otherwise good value, easy enough to do, straightforward wording and instructions.
                                                                                        chris kempton
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                                                                                          It was easy
                                                                                          I have been putting of this for ages,but....... once you start it’s ok.there is also very helpful people at the end of phone for when you get lost!!!
                                                                                          So do not delay.
                                                                                          Jane Goodwin
                                                                                          Jane Goodwin
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                                                                                            Quick and easy
                                                                                            meaning to make a will for over 5 yrs now so perfect to get this now completed. Good cause cancer research and felt it was the right thing for me to donate to. thankyou
                                                                                            Peter Tregartha
                                                                                            Peter Tregartha
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                                                                                              Active Wills review
                                                                                              I was very happy with the method I had to use to complete a mirror will. Easy to follow the on-line instructions.
                                                                                              Lee BRIDGLAND
                                                                                              Lee BRIDGLAND
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                                                                                                Necessary but simple
                                                                                                It’s something that we had planned to do but never seemed to get round to doing it.
                                                                                                No one likes the thought of writing a will, but it was very simple and easy, and Jonathon was a great help explaining all the fine details, and the process.
                                                                                                Now it’s all in place.


                                                                                                Victoria Archer
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                                                                                                  scott superb support
                                                                                                  have been in need of help on several occasions (my fault) and one point of support (scott) has been fantastic ... would defo use again