Good, but some unexpected charges I got the will writing service from Groupon and it all was ok.
When I tried book and call, I had to leave several messages but no one called and got back to book initial appointment. Then I tried the online service. This worked and someone got back to me and setup a meeting with an advisor. Advisor was very helpful but I soon foundout that I had to really enter all the details myself online, otherwise I had to pay quite a fee. This was not clearly explained in the Groupon offer. Then as I started add-ons started to come up. One of which is a legal service to check the Will. I would have thought this would be in the Groupon offer otherwise what the point in writing the Will youself and not have it checked. Anyway extra fee paid. I didnt want to pay for anymore add-ons. The online portal was good and very easy to enter the basic details. If you complete and you want to amend then you have to get back to their online assistance for the application to be unlocked. That went smooth. Waiting for the will now to be verified by their solicitors. You have to pay for a copy of the will.
10/10 I found Jason Stretch to be extremely friendly, professional, knowledgeable and helpful. He led me through the whole process step by step and explained the best options to ensure my last wishes were carried out. I’d highly recommend Jason & his team to my family & friends, 😁😁
Very helpful! Very efficient! I couldn’t remember any details at all so I found a random email asked for help, within a very short time I was given what was needed and able to complete my details online. Excellent!
A literal lifeline that gave peace of mind Making an online will was such an easy experience that gave huge peace of mind when sudden illness changed plans for a conventional will.
Thank you. I am advising everyone i know, young and old, to do the same.
Great except I thought I was creating a mirror will. I checked with customer support and was informed that I will have to create a single will for my wife and will require another coupon. Fortunately, I had one Overall it was simple and easy to follow and I created my will within minutes.
Wills Very informative regarding the current laws and future possibilities regarding care.
Convenience of having a home visit made it a less formal experience.
All was clear however, appointing own Executor was not offered/discussed until after the Will had been generated.
Not good Had thee e-mails from the managing director, two of which I replied to saying I was not happy and asking for an explanation of their small print. I had no replies. In sum, the way it is worded they could suddenly up the charges without warning, leaving the family to stump up at a time when that's the last thing they need to worry about, and hire people at any cost to do something a non-professional could do for free. Thus, while the company could well be totally reputable, the wording leaves room for abuse and when it comes to legal matters, anything like that should be a source of concern. Given the lack of response from the company, I think this one is best avoided.
Didn’t think it could be so easy Represent came to my home talked me through everything so I could understand it
So glad I chose active wills everything I need for the inevitable at an affordable cost
Very helpful Using this will service was very easy. It’s all explained as you go through it stage by stage. If you have any questions then you just drop them a question and their response was very quick and really helpful
Thanks for making writing a will so easy
Great all round service 😀😀😀 I used this company to get a Will wrote. From start to finish it was easy to do with step by step instructions throughout. I would certainly recommend to anybody looking at it 10/10 thanks 🏅👏🏼
Will writing Not impressed due to the difficulty I had getting access on line into the Will portal which involved several phone calls which should have been sorted out first time. When I excluded someone from the will the options I was offered for excluding didn’t fit so I’ve now got a will that’s not how I want it and not accurate. I would also have wanted it produced properly and not left for me to print off all in all I’m disappointed. I’m now having difficulty working down the questions for this review. All in all a bad experience
Quick n easy Very easy to do, take your time and speak to customer services if you need help or questions they are very helpful. We did this for peace of mind and found the whole process very easy and straightforward.
online creation of will Was much easier than expected. If you haven't got any difficult / complicated matters then this is perfect.
Easy, well explained and clear process in creating a straight forward simple will.
Easy, quick process, and good value for money First mirror will. Didn't like that you had to sleeve to remove the company as executors and it wasn't obvious, as they automatically enroll you to have them as executors at a percentage of your estate. Also kept changing Mrs to Mr which was annoying. Otherwise good value, easy enough to do, straightforward wording and instructions.
Necessary but simple It’s something that we had planned to do but never seemed to get round to doing it.
No one likes the thought of writing a will, but it was very simple and easy, and Jonathon was a great help explaining all the fine details, and the process.
Now it’s all in place.
First class service I found the process very easy and the representative was very professional and explained everything to me giving me all the information I required
He even said I could call him directly if I needed any further help
I would certainly recommend Active Wills to anyone
Not satisfactory This is the review I sent to you on 30th September, and nothing has changed:
Thank you for asking for my review, I would like to advise you that I found the online form rather repetitive and it did not do as I had outlined to Richard Haseldine whom I met at my home last Tuesday. I wished to make a new will which incorporated a codicil I had already drafted but was not able to add this to the form.
The other thing I would mention is Mr. Haseldine seemed not very interested in my Will as I did not wish nor could afford a Power of Attorney.
A very helpful helpline! Easy to follow online structure to help you fill in everything required to correctly complete your Will.
Having made a mistake that I couldn't correct, I rang the helpline for assistance. My call was answered very quickly by Alex, who referred the issue to a colleague. I received an immediate callback from Scott, who fixed my silly mistake without me having to complete the entire process again! All sorted within about 5 minutes of me ringing for help; I am very grateful, thank you!
code problem I couldn't use my wowcher code so used the online chat. Scott Matthews replied and then rang me to talk about the will service. I decided to look at the will service and then decide t have someone visit and go through the formalities with me. I found Scott kind and knowledgeable and will email him when I am able to arrange a Will Writing visit, if I think it necessary . I haven't felt pressured at all.
Active Wills have made Will Writing so Easy My Wife & I needed to sort out mirror wills, so our Daughters life would be made easier when our time comes. After looking at the different will writing options available in the Market Place, Active Wills stands out for the following reasons:- The Website user friendly software for writing your will makes life very easy, the helpful staff that are only a phone call away if you have any questions, the company provide their own will check & storage facility if you require it, together with the added bonus of been the best Value for Money I could find.
Thank You Active Wills
Nigel & Carol Roberts
Mirror and Single Wills Dealt with Scott and Harry over a 24hr period re wills for the family. Both gave invaluable assistance via snap chat over technical issues. Once into the swing of the site the process was a breeze. Thanks chaps!!
A clear, straightforward service Purchased an online mirror will writing service and completed all the necessary details at home in less than 30 minutes, over a coffee on a sunny Sunday morning. Very clear instructions, a simple stress free process. Spoke to Scott, who managed to resolve a minor technical issue for me, and then left his contact details in case of any future questions - good communication. Very happy with the service and at a great price too.☺