Great experience Mitch got out to our house as quickly as possible when the AC went out. He did his best to fix it, but we had to replace. They worked us in the next business day (unfortunately that was Monday do we were without air all weekend) and the 2 guys who installed were great!
Very unhappy!! First time it was a $1500 evap coil every 2 weeks later for over a month outside unit frooze up !! Month later they said I needed new lines from outside unit to inside coil... Worked good for 10 hrs next day it's 84 degrees in my house tech come out and says compressor is bad $2000??? WTF I don't have cause IT already paid them 2800 for lines, evap coil and freon that I had a total of 10 days cool inside outta 30+ days sure can't afford another 2 grand for a compressor when that was prolly tha problem to start with!!!
professional job They removed our old HVAC units and replaced them with Ruud equipment which is working much better than my old units. Everything looks great. There are no leaks or issues that I can find. Great job
Fast response Good service Hixon came out when they said they would and only charged me for the repair that I needed. I know that doesn't sound like much but, it is a lot harder to come across than you would think. They have me for a customer from now on.
Would not recommend The owner of the company threatened to call the police and have me thrown in jail when his worker left my house without taking payment. The worker reeked so bad of cigarettes my house stunk for two days after. The owner tried to make things right in the end but it was way too little way too late. I would not recommend this company to anyone.
H&A Service and installation. Hixon has been our H&A company for 12 years. Phillip has been our technician......aways helpful, courteous, and knowledgeable of what is needed. He and his team just installed our new system in one day. Working as expected.
Excellent service. I have used Hixon for years - for repairs, installation of new units, checks to ensure units are ready for a new season. I depend on them and would not consider anyone else. They do excellent work. They know their stuff and are very professional. They are as good as their word. Call them and assume the fix is on the way.👏☝️💪
Richard Hixon - Keeps His Word I’ve been doing business with Richard since 2007. I like doing business with a Richard because he keeps his word. We meet, go over what’s important, and he takes care of my company as one of his vendors.
I’ve spoken to a couple of his customers and the feedback they gave about the service they received was great. I would not hesitate to recommend Richard Hixon. He’s professional and trustworthy. 😀
Hixon's motto is "We will spoil you with our service." They most definitely support that motto! We called Hixon after a most unsatisfactory experience with another company. Phillip responded immediately and arrived within 20 minutes to assess our problem! Wow After determining the problem, ordering the part and dealing with a manufacturer about our warranty, he made sure the system could operate until the part arrived. Courteous, professional, efficient and an expert in his field. Shortly after, Richard arrived to replace the part and repair our system. He also is courteous, professional, meticulous and efficient, and his expertise is also outstanding and quite impressive. Wow again. We are definitely spoiled. This is the company that sets the standard for their industry. This is the company to call for your service needs. Trustworthy beyond doubt, expertise second to none, and fair in their quotes and pricing. Highly recommend. Thank you Richard and Phillip!
Richard is not only a great individual but he is also great at ac repair. I had a issue with my ac unit a few months back and he came out in the middle of the busy season within 24 hours and made sure my family was cool within 2 hours. Just really happy with his work
We have been using Hixon for several years now, each time they have done an excellent job. Called today and they came within 10 minutes and fixed our problem within 15 minutes!!! Love Hixon. Thanks Phillip for doing a great job and being so polite.
Rick and Josh came out to fix a bad installation job from another contractor who made such a mess that there was water dripping into the unit, rusted coils, carbon monoxide leaks, broken vents and no cool air for over 4 weeks! They came in replaced the unit, fixed the hoses and pipes, installed a water pump and made some other changes that made the unit work ten times better than it was before! Very professional and knowledgeable and they walked us through every step of what they were doing and why. I even learned a bit about HVAC systems. Truly masters of their craft! I'd highly recommend them again.
Richard, Phillip and Mike are great guys. Dependable and will advise you if need a repair or replacement with no high pressure sales. They pointed out a bunch of installation errors that other companies missed when providing a quote
I've had great experiences with Mitch (sp?) coming out. I've been using the for about 3 years now and so far so good. I have what they call a builder grade Goodman unit and have to have them come out to fix something about once a year whether it's a capacitor or some switch in the attic for the heater. I haven't needed a full replacement yet, but I'm sure it's coming (knock on wood).
Mr. Phillip, I can’t thank you enough for your kindness and care. You are a great professional with an amazing personality. Thank you! I’ll definitely recommend to anyone this unique, reliable, and talented technician - Mr. Phillip. You won’t regret.
Whole New System With No Problems! I was looking for someone to install a whole new heating and air system ASAP. Hixon Heating & Air Conditioning were the first company to call me back. They were the only company available after normal work hours. It was easy to communicate with the office workers and get an appointment scheduled. The employees were hardworking and presented themselves professionally. There has been no problems with the new system. I am satisfied with Hixon Heating & Air Conditioning and you will be too if you choose to work with them!
Thank you Mitch, from Hixon Heating & Air Conditioning. I was stressed this morning when our a/c went out due to the need of having a cool home for my husband with lung disease. Mitch was friendly and professional and went out of his way to be sure we had our a/c running. This is the second time we've used Hixon and we highly commend this company for quick friendly service and reasonable pricing. ..Suzi
Great Company! Hixon Heating & Air shows up on time when they say they’re going to be there. They have good communication as well. They always seem to be totally honest and stick with the estimate they give me. Most recently, they replaced my whole heating and air conditioning system, all the units. Everything went great! I’ve used them multiple times in the past, they’ve shown that they are a reliable company. I would recommend them to other people.
These guys are the real deal! I called on a holiday weekend, Saturday at 8:30pm, because our air went out and it was blistering. After placing a call to the main number I was called back by the technician, Mitch, within 2 minutes of my original call to the main number. Mitch indicated he could be at my house before 12 on Sunday & he was! Amazing service, Mitch was a rock star. He provided great insight on what the issue was, my options and solved the problem. Awesome job Mitch & Hixon Heating & Air. In a day and age of poor service and marketing hype Hixon delivered. Highly recommend! Especially Mitch!
Can't recommend Hixon enough! Our heat went out recently and it was about to get cold. Phil worked around our schedules to get out to us before the temperature dropped. He had us up and running in a few minutes. We're so thankful they are in our area!
Hixon was excellent. AC went out at 4pm. Looked them up, called and the AC was working by 6pm. Phil the repair man was very professional. Pricing was reasonable. I would recommend them especially if you are in a pinch.
They showed up on time and did a great job. We definitely recommend Hixon Heating & Air Conditioning Inc. We like them because they did what they said they were going to do and they came and showed up on time and they did a great job for us. We’ve been using them for a while and they have always done a good job.
Project:Install a Central Air Conditioning System Hixon heating and air has done both new installs in two of our homes and replacement units in two of our homes over the past 15 years, I would highly recommend them to anybody.
One of the best! Hixon Heating and Air provide excellent customer service. I think that the pricing was fair. I’m always impressed with their services, I’ve used them for about twenty-five years! Most recently, they helped me install a new air conditioner. This is one of the best companies I’ve worked with, I would recommend them.
Great work, always reliable! I am very happy with the work I received from Hixon Heating & Air Conditioning Inc. I have used Hixon Heating & Air Conditioning for a couple years now, and have always had good work done by them. I will gladly use Hixon Heating again next time I am in need of repairs, and I would highly recommend their services.
I called late afternoon and the tech Phillip called me back and said he was on the way. Got there fast and solved it fast. I was very happy with how professional and how explained the problem and able to get my air back on. Totally recommend them
5 stars! Hixon Heating & Air Conditioning always do a great job whenever they come out. They respond right away and always provide excellent top-quality work. I have used them here and there for about 8 years and every time is hassle-free. This last time I had them put in a whole new unit for me and was not disappointed. They appreciate their customers and their service really does show it. I highly recommend Hixon Heating & Air Conditioning - they are the best!
I have used Hixon for the past 15 years. Great service, fair prices, honest and reliable. They have saved me hundreds of dollars on repairs. I highly recommend this company. Their phone number is on my thermostat. Just had to have a servive call this week. 20 minute arrival!! Thank You Hixon and feel free to use me as a reference any time. Chip Hill, Lawrenceville
Great service, quick and easy, great communication The workers at Hixon Heating & Air Conditioning were great, they had a very prompt response, and were always quick to answer calls and send update messages. Overall they had great communication and great timing. There was a small problem afterwards, when told about it the workers came right after on a Sunday and fixed the problem.
I left a message on Sunday with Hixon Heating and Air due to my air conditioner breaking. I was contacted early Monday morning and Richard Hixon showed up on time to my house the same day. He could have told me I needed a new unit, but he said it was only a condenser and fried wire. Thirty minutes later, my bedroom is starting to cool off!! Thank you so much Hixon Heating and Air....they are always there for you. I am a loyal customer!! 5 STARS!
I finally had to replace my HVAC unit. Over a year ago I called several contractors out to give bids, and Hixon Heating and Air was one of them. I liked Richard Hixon when he came out. This year the unit had to be replaced so I called Hixon for the service. Phillip came out to give me an updated quote and he gave me a couple of options, including a total replacement. I chose the total replacement option not wanting to revisit this problem again in the future. Mike and Josh showed on July 1st and replace my entire unit inside and out. I felt so bad for them as the temps reached 95 outside and the attic felt like an oven. They finished the same day and within an hour after doing so, my house was already getting cooler.
When they were finished, Mike took me to the attic to see what I was paying for and to show me the work they did. The new system is great.
Thank you Mike, Josh and Hixon Heating and Air for a comfortable home.
Our A/C went out when the temperature was in the high 80s. It was miserable. We found Hixon's great ratings on Yelp, and they surpassed their reputation! Brad and Josh were very professional, efficient, and polite. They worked very diligently the entire time they were here. Our house feels great, and we highly recommend them to anyone in the Dacula area! Fantastic experience!